Right Choice Pools & Spas Inc.

"RCP, love working with them. They truly do keep you in communication. We have had our pool in the making and also an addition to our home. They have worked around our schedule and we appreciate their efforts to truly help us with the entire process!"

"We have had an incredibly difficult time in just about every way imaginable. We signed our contract in October 2021 and we had a pool in December 2023. RCP will say that weather and supply chain are to blame but we had multiple neighbors who had pools done in half the time and they had the same weather and economy to work in. Aside from the delays, the customer experience is truly the worst we have ever dealt with. Aggressive, confrontational and unapologetic. There were MASSIVE up charges versus the original estimate. RCP will say they were all fair charges but when the cost to dig the hole and haul away materials more than doubles, I have to wonder about the estimating skill. All in, we spent about 50% more on the total job than the original quote was written at. From a quality standpoint the pool is “OK” but there are multiple issues. The skimmer still does not work and after six weeks of begging someone to look at it we are left to our own devices. The pool was supposed to be exactly the height of our dock but was built 2 inches higher, so there is a slope in the decking to go down towards the doc. The deck jets were installed asymmetrically which looks bad. We have done major renovations and home builds and always enjoyed awesome relationships. You will see my others reviews include glowing comments about contractors. This is the one terrible experience we have had with a contractor. I have no doubt that a response will be posted below with a litany of excuses and perhaps even blaming me for the poor relationship. I just encourage anyone reading this to look at all the reviews and decide if this is a company you want to make a big investment with."

""Five-star excellence in every aspect! This pool company turned our backyard dreams into a stunning reality. We are inthe final phase of construction. The team's dedication and skill in crafting our pool were truly remarkable. Their attention to detail and commitment to customer satisfaction were evident throughout the entire process. From the initial consultation to the final touches, their professionalism shone brightly. We're incredibly pleased with the outcome—a beautifully constructed pool that has become the focal point of our home. If you're seeking unparalleled quality and service, this company is the one to trust!" Thank you very much Matt"

"BEWARE!! love how they try and cover up the reviews with phony ones to cover up the real ones. I agree with everyone. 2 years later and still no finished pool. Owner is very very combative and will yell at you in the phone if you ask him questions. Absolutly zero supervision. Worker all just threw there trash in the shell of pool. Did not take all the dirt they dug up. Tried to spread it out and now all the water runs on the deck. Better off taking a shovel and digging a hole and filling it"

"I have saved for years to get the pool of my dreams and Right Choice Pools has made it happen. Jen, Chelsea and Matt were professional and responsive and built me a beautiful pool. I would highly recommend using Right Choice Pools if you are thinking about making your pool dreams come true too."