Starbucks 2000 East West Parkway, Fleming Island, FL 32003

"The worst customer service we have ever come across. The first time it happened we thought it was a fluke. The second time we knew it was the people. The first time we ordered just a tea and waited and waited. Everyone else got their order but us. We asked "hey did we get lost in the shuffle?" The barista then said I don't have a ticket I can't help u" My husband was standing there with the receipt for that drink we had ordered not 2 feet from that barista over 15 min ago. He still wouldn't get us a plain black iced tea. We went to the front cashier and apparently the machine ate the ticket. No apologies no nothing. I've never had a worse starbucks experience and that was only the first time."

"I've waited a full hour in the drive thru before, so I tried coming inside. Between mobile orders, drive thru, people ordering and door dash, this place cannot handle these orders even with 5 people working. I have been waiting nearly 40 minutes and just got my danish, no coffee in sight. I will never be back. I don't think it's too much to ask to not wait an hour for coffee and to be able to drink it while my danish is still warm."

"My husband and I decided to stop for a quick breakfast. We went inside because we had time before our next contract. The lobby was half full at first, but we were in no rush. On 1/24/24 around 9:10am I sat and watched the 4 person Starbucks crew clear out Uber eat orders, drive thru and 25 in person orders in like 45 minutes! Like there were moving fast and working together with orders still rolling in. I was impressed with the flow the crew has! It looked like clock work. The atmosphere was good , customer service was outstanding and the food was ok! We ordered the Gouda sandwich each which tasted ok! I know they can't help the menu, but only serve. I also had an organic apple juice and hubby had a kombucha for a drink. I'm not a coffee drinker at all, but I love the smell! We will return for the superb service!!"

"By far, it is the busiest Starbucks I've ever been to, and I've been to a lot. The people that work there are very good at their job and very knowledgeable of all the beverages. My only complaint is that sometimes it can take up to 15 minutes to get your drink. I can't fault any of the workers for that because anybody can see and realize that it's the sheer volume of people that come to that Starbucks. Keep up the good work, everybody!"