Dunkin'

"Wonderful as usual staff was friendly thanks Guys you got me through my Megacon Convention even though I had to come back in for the coffee I apparently really needed haha.. picture me eating the Bavarian cream vday Donut at the Convention ty helped me a lot haha love"

"Atmosphere was normal for a Dunkin. I had a sausage egg and cheese bagel. This bagel was the tiniest of bagels. You'd think this was a coincidence, but we went here three days in a row, and each time, it was the same tiny bagel... no hole in the middle and about 2.5 to 3 inches in diameter. Our first day here there we walked in and were directed to use the kiosk to order. I ordered an Americano, a sausage egg and cheese bagel, and an apple fritter. The guy behind the counter said they didn't have any apple Fritters and chastised me for not checking to see what was available before ordering. How about removing it from the menu when you're out of product so that it can't be mistakenly ordered. Or how about not directing people to a kiosk to where their back is turned to the counter and then blaming them in that they should've checked their inventory before ordering. The mobile ap also had the apple fritter available to order, meaning that you can order it before even showing up to check the inventory... To continue, he was visibly upset, slamming the cash register drawer and punching buttons and projecting his arm at me when handing me the receipt when he had to return the money for the purchase. Anyway, that guy was very rude and doesn't have good customer service skills."

"Very lazy... the hash browns were smashed, the coffee was the wrong one and when you let them know, they have an attitude. Seems this is the type of customer service in Orlando."

"Customer service was decent. And because of that, I didn’t check my box as I normally do. The donuts were the oldest and stalest donuts I’ve ever had in my life. Ordered a half dozen and all went in the trash. I even tried calling the store to let them know they should not selling anymore of the batch, but no answer. Money down the drain!"

"Initially put off by the locked doors for no apparent reason. There was no sign on the door saying it was drive through only, but the doors are all still locked at 11am. We ended up doing 6he drive through which took and extra 30 min (good thing we were not in a rush!) I recommend putting up a sign or something about the lobby being closed. The food was good and the workers were polite so overall can't complain too much."