Berkley Lake Town homes

"The location was in a secluded area. CHECKING IN AT GATE takes close to a whole hour for some odd reason and The villa I stayed I'm was big but the toilet was clogged up once and the air conditioner was Hella noisy along with the fans in the bathroom it was weird. There were a lot of small gnats floating around as well so I'm guessing a sewage problems is a major topic here. THE HOST LEFT weird messages around threatening charges if Towels were stained or things were missing and not put back so we had went to grab our own sheets and towels and things and they gave cleaning orders to thoroughly clean for thee Cleaning Company to come. LIKEEE HUHHH? WHAT WAS THE CLEANING CREW GOING TO DO? WE WONDERED"

"I only put 1 star on the 1st part because I have to. We reserved our room online, we saw the photos of a beautiful room, a gorgeous pool, and thought this place will be perfect for our vacation. Boy, were we WRONG!! Nothing, and I mean NOTHING, looked like the photos. Everything was super outdated, ok, that's not the end of the world but all the bedrooms were upstairs and I don't mean a couple of stairs and nowhere on the description talked about or showed photos of stairs. I just had hip surgery, and we had our 4 month old Granddaughter with us, so if we had known about all the stairs, we wouldn't have rented it. It would take me all day to list everything, so I'll cut to the chase. I called the phone number of the "resort," which a man answered in HIS home. He said they transferred the calls to him on the weekend? Um, ok? I told him about the stairs and everything, and he said he would talk to someone, idk who, and try and get us a refund. We still haven't heard from anyone, so we are out of a lot of money and had to rent another place for 7 days. I definitely would not recommend this place to anyone. There are too many other very nice places for far cheaper!"

"Beds were the worst! They all need to be replaced. Hair samples in bathrooms when we arrived. Pool would not heat up. No water pressure... two showers can not run at the same time."

"The unit we stayed in at Berkley lake town homes was deplorable. It was dark and dingy. It was not clean. There were bed bugs on the beds and on the carpet. I had bites on my legs. There was a dead little lizard under the night stand. It was gross. I would never recommend this place to anyone. The manager Brandon was very nice to speak with and he offered us a credit however we never got that and whenever we try to contact him he hangs up on us. That is very poor service. I would never stay here again."

"Wonderful accommodations!! Spacious, clean and has everything you would need. Weiss at the front desk was so helpful, friendly and just made our stay so pleasant and easy.. even when we kept extending with short notice. Everyone else at the front desk was very friendly and helpful as well! Really enjoyed our time here.. beautiful pool to relax at. Perfection for our family"