GameStop

"They had some warranty issues but Liam was able to get it squared away and got my new game console for me..and thanks to Shawn the gm"

"Refuses to answer the phone. Drove the 40 minutes to buy something that was in stock yesterday after trying to call three times. It was sold. There was nobody in the store with two employees working. Very disappointing."

"Don’t buy used game systems from here. I bought my 6 year old a pre-owned Xbox one and within one day of him opening it on his birthday it stopped working. I brought it back and they plugged it back in and it turned on so they wouldn’t return it or issue me a refund. Not even 2 weeks later it stopped working again. I bring it back to a different GameStop closer to my house (I called gulf breeze game stop before doing this and they told me I could) the employee plugs it in and like I explained it would not turn on. Because the first time I brought it in and they would not return or exchange the Xbox I was now past the 15 day return period for used items. They offered me a $40 credit for a $200+ system that I have no use for & could do nothing about the $60 game stuck in his system I also just bought. The employee at GameStop on Mobile Hwy in Pensacola explained to me that all they do when purchasing used systems is plug it into their tv and if it turns on it passes their test and they put it on the shelves to be sold. I brought it to a repair man who took a look at it for me and it has WATER DAMAGE that is not fixable. This corporation is a scam and I hope no parents spends their last on a game system that is broken and non functional."

"Staff go above and beyond to accomidate their customers. I have a close friend that requires hands on assistance... staff here always helps and provides service without hesitation."

"I buy my grandkiddos games here. The employees are always helpful and cheerful"