A1 Grooming

"If I could give 0 stars, I would. I have taken my 2 dogs here for nail trims a few times, but each time was an unpleasant experience. I have a Yorkie that does not like to get her nails done. Christy wanted me to hold her in my arms while she was doing the nail trim, but Penny was very nervous and wiggling around quite a bit. For Penny's safety, I asked if we could put her on the table, and Christy had an instant bad attitude about it. She acted as if this was an abnormal request. The next time I took Penny in for a nail trim, I immediately asked if we could do the trim with Penny on the table, and she was a little more polite about it, but still seemed very annoyed. She also accused me of being late for the appointment, but I was not late, which she realized when she looked at her appointment book. I still left a tip, and she rolled her eyes and said, "what's this for." (She said I was late another time as well, which I wasn't.) My parents have taken their cats to her and have not had an issue. I thought maybe it was just me, and decided to make an appointment for Penny to have a bath and cut. I called early the day before to confirm the appointment time (left 2 messages), she called back the next morning (day of the appointment). I told her that Penny had a small rash on her belly and she said that she would prefer to reschedule. I then asked her if there was a reason for the negative attitude during the prior visits, and explained that Penny at least needed the haircut (we waited over a week for this appt., and Penny was already overdue for a cut). She then told me she would not like to accept me as a client and hung up on me. That turned out to be the best thing she could have ever done. The next day, SHNOZ PAWS LLC, was able to give Penny a haircut and bath. They even looked at her belly and said everything was fine. Penny's haircut was perfect! They also trimmed my Rottweiler, Sophie's nails. Sophie's nail trim was a night and day difference from when Christy had trimmed her nails. Christy was not very soothing with Sophie, and Sophie was very tense during her nail trims at A1. The ladies at SHNOZ PAWS were VERY LOVING and even used the drummel to make sure her nails were not left too sharp, which Christy never did or even offered. Sophie was very relaxed during her nail trim because the ladies took the time and effort to make sure she was comfortable. I felt like Christy rushed through the nail trims with no concern of either dogs safety or comfort. My mom also agreed that Sophie's nails looked much better than when I had them cut at A1. I 1000% recommend Shnoz Paws if you care about your dog's safety."

"Great groomer. She does a great job and great with dogs. Bring both of. My dogs to a1 grooming to get there nails trimmed and to be groomed"

"This was THE WORST GROOMING EXPERIENCE OF MY LIFE!!!!! I WOULD GIVE ZERO STARS IF ALLOWED UNFORTUNATELY NOT. We bought both of our dogs to A1 for over a year now we just brought them in a couple of weeks ago and asked Christy to shave both of them because of the hot weather right now we also asked her to cut their nails relatively short and make sure that they were ground down because we have a toddler that frequents our home we drop the dogs of and then only an hour and 15 minutes later we were called and told they we're ready. My wife went to pick up the dogs and washurried out the door she even commented to Christy that Marley one of the dogs jumped on her leg and his nails were still very sharp and not ground Kristy was very argumentative and said she grounded the nails down. We called her and left a message and she never returned the call after several days we called several more times we finally reached her and she recommended that my wife bring the dogs back on the 18th which would have been several days after we spok we said fine she called us back 10 minutes later and said that wasn't going to work for her and bring him in right now we were at work and told her we could not we offered to bring him in the next few days and she said we had to have them there that same day or the next day we said that was not possiblee because when she gave us the appointment for the 18th we had already made other plans for other things between that day and the 18th and we're booked solid we called her back after she hung up on us and told her that the 18th is going to have to be the appointment because that is the appointment she scheduled and requested not us she said forget about it she doesn't want is as customers she doesn't need our business.worst These were the worst haircuts I've ever seen on dogs and when we wanted to bring them back to her and get them fixed she was rude and nasty gave us an appointment then called us and canceled it hung up on us and told us she doesn't want our business. Buyer beware."

"Been coming to A1 grooming for years now. Service has been excellent and we are always pleased with how nice our dog looks after being groomed here. Would highly recommend!!"