Fairfield Inn & Suites by Marriott Brooksville Suncoast Parkway,

14082 Cortez Boulevard, Brooksville, FL 34609

"We came in late at night after having an issue with our flight the day before. We didn’t realize that if you don’t check in the first night of your res it gets cancelled. Cody was working at the front desk the night we actually arrived and was extremely helpful. We had booked on a block and he graciously gave us the block rate for just the two nights. We very much appreciated Cody’s professionalism and hospitality, he made this so much easier than it could have been and we are grateful."

"Stayed here for one night! Very quiet, bed was amazing! The hotel was clean and I even spent some time at the gym before we checked out. One of the best hotels I have ever stayed in!"

"I will never stay in this hotel again. This is the worst hotel I have stayed in the whole North America. Their bed mattress sucks, I can not sleep well. There must be bedbugs in the bed. I got many bites from sleeping in their bed. This hotel has seriously management problem. The employees are not trained properly for a hospitality industry. The creepy breakfast employee stared at me like a sex offender all the time while I was having breakfast the first day, the second day this same male employee came to talk with me in a very insulating way, I was not completely woke up yet and just tried to get a coffee. ( If you have young daughters, be care of with this Creepy breakfast employee at this location!) After I told the GM what happened, this GM starts to fight with me without even ask me what happened. Then the GM starts to fight with me saying that he will continue the fight with Marriott Corporate. This GM has fighting with me in the lobby for over 5 minutes in the lobby while other guests are having their breakfast. What kind of GM is that? I am an innocent guest paying this hotel. If the GM did a better job, his employee would know how to treat guest with respect instead of treating the guest with completely no respect. If the GM knew how to do his job, he would not get into a fight with a guest without even asking what is the problem. As a frequent traveller, I have always stayed in Marriott hotel. I am not going to stay with Marriott if Marriott let GM like this manages their property. The GM is completely unprofessional for handling guest concerns. What kind of GM fight with guest??????????????????????? The GM gets paid for making guest experience pleasant not to make guest experience worst than the untrained horrible employee! This GM needs training to be a GM. He is no better than the disrespectful employee. He should not be anybody's GM if he can not handle a guest complain properly. (By the way, this GM shakes his hand so bad that it looks like he has Parkinson that the coffee in his cup splashed to his shirt. ) I do not understand why Marriott will pay an old man like this to be their GM. Whoever hired this GM needs to train him OR fire him. Too bad for Marriott! GM like this absolutely ruins my impression of Marriott."

"Amazing place! Newer hotel and great amenities! The room was immaculate and the towels were fluffy and sheets smelled clean! Bed was very comfortable and there was plenty of space. The bathroom was big and the towels were even placed where you would need them! When I checked in Cody was more than helpful getting me my room. The gym was big with lots of equipment, they were missing some weights already though which is odd. The pool had floats and toys to play with if you brought the kids. They have coloring pages downstairs and the breakfast was amazing! Pumpkin spice waffles, omelets, sausages and every kind of topping you could think of for the oatmeal! My only complaint is that breakfast ends at 9:30am. That seems soon compared to other places. Every employee I met was so friendly! I would definitely stay here again and I highly recommend!!!"

"Stayed here due to proximity of a wedding venue and so glad we did. Such a sweet and friendly staff! Room was clean and spacious. Breakfast buffet was great. The pool area was small but very nice to lounge by. Love that they have pool floats available for guests. Would definitely stay here again!"