Tires Plus

"I've used them many times over the years. I've recommended family there. I think I just had a bad experience but will definitely do more research before going back. I dropped my car off Sunday at 12:30 told man behind counter oil change and rotate. My normal here. Got called around 4 pm Sunday says it's done great. I picked up at 4:30 the bill was over $70.. for a oil change and rotate... OK my fault for not asking when I dropped off. I walked around I can't tell they rotated my tires they are dusty and no signs of hand prints and no signs of tooling on my lug nuts... but he said they did it and I can't prove it. My biggest issue tire light was on when I arrived and on when I left. I went to WaWa on my way home 22psi 25psi 27psi 25psi. They never put air in my tires. I put them at 32 and the light is off. If they don't do the simple things did they even do what I paid for? In my opinion over paid for. Vehicle is a 2015 Ford Focus not synthetic oil."

"I made an appointment in person on Tuesday.. the tires for my car were not in stock... associate said come back on Thursday at 10 am. I went back Thursday and was told I would have to purchase the most expensive tires because the tires I ordered were not in stock...I told associate I had been in on Tuesday and ordered the size I needed... associate told me they were not ordered... needless to say I was disappointed. I went to tire kingdom and they were done in 2 hours. Tires plus wasted 3 days playing games"

"I was told by a tow truck driver that had just given my truck a jump that I needed an alternator, and I was too far from my home area to find someone local, so I went a block from my office to Tires Plus. First of all, they bought the alternator from Advance Auto up the block for $350 but charged me $500 then they charged me an additional $150 for labor and $50 for tax so the whole thing was $700. After replacing the alternator, they charged the battery for more than 30 minutes than told me the battery was bad. So, I drove it to Advance Auto, and they replaced my battery for free because it was less than a year old. But then the truck still wouldn't start, and they told me it needed a starter. So why didn't Tires Plus check this when it wouldn't start after installing the alternator? They could have checked it out and overcharged me for that too and then I wouldn't have needed to be towed home late on a Friday night. Plus, when I was paying for it, they tried to get me to sign up for their credit card. I said no thank you but then he tried over and over and over to get me to do it. Hey man, no means no always!!! Do yourself a favor. DON'T GO HERE. Call Morales Automotive Services instead and he will come to you. Even on a Friday night."

"Adam was extremely helpful when it came to ensuring my dad of prices, arranging payment before I arrived, and me being taken care of. All staff was very friendly and attentive to what I needed done and got it done within a timely manner. Adam was the BEST!"