Walmart Supercenter

"They never ever pick up the phone. I have to walk back to the store every time I inadvertently leave some of my groceries behind or just need to ask a question. This is ridiculous! Publix gets an A + in customer service and. Everything else. And I have on numerous times emailed corporate the names of the employees. They’re all so helpfully. From cashiers to baker to managers, they would see me walking in the store and ask if they can helped! Now that’s real customer service!"

"I can not stand the customer service I've received while shopping. So many times, I've asked if someone could check the price on an item because it wasn't labeled, and I was told to download the walmart app. Which I have done, and it NEVER WORKS! It's not just my phone because my daughter's father downloaded it as well, and it doesn't ever work. The attitude I received from the last guy was shocking as he told me, "I'm not going to argue with you." I was confused because all I said was it's frustrating that this is a continuous issue, and there wasn't an argument to be had. This time in the Christmas section mid day, guy was around 40-ish."

"I don't expect much when it comes to customer service from Walmart; however, this location has gone above and beyond in finding new ways to lower the customer service bar. It's truly impressive how little they care about the customer. No matter how bad the service gets, the location will always be packed because of the Walmart prices."

"Well I am angry at Walmart the last 2 months I have purchased fresh Strawberries from Walmart on Gall Blvd. I would like to know why are they taken the old Strawberries out of the containers and adding them to the fresh ones that came in. Today I got a container, brought them home out of the 16 Strawberries 8 were rotten and 3 had black mold on them. Is the reason because Seniors live in Zephyrhills or what is it! Are we not worthy of fresh fruit. Looks like I need to go to Publix!! Smh"

"While walking from produce to the dairy department, there are refrigerated/frozen isle items between the wall and other isles. Can not walk through, have to walk all the way around to get to other side. Same with many other isles. Is this a fire hazard? Was my first thought. Nah, I hoped. But it would make it extremely difficult if we had to rush out of the store with all the boxes and crates in the way. And be careful, as many employees think they have the right away no matter what, so I'm dodging them. I spend more time trying to get somewhere avoiding employees and their boxes, crates and large carts on wheels. Some demand they have the right of way and will not budge. I'm constantly just trying to get from one place to another without colliding into something or someone. Not so at other Walmarts. There are some employees that will gladly help. Walmart continues to move things and employees can't even keep up. We (employees included) all learn how to use the app, then they change it, or move items without updating the app. I was in dairy by the milk and saw a big sign in large letters "BUTTER". Went over there and looked and looked. Saw an employee and asked where's the butter, or are you out? She pointed to a totally separate location. Well, remove the BUTTER sign. I included pictures of the mess, avoiding taking pictures of people. I do realize they need to work and Covid changed things and hours, but really, in the middle of the day when the store is busy? I often shop elsewhere. I was with my daughter the other day and she needed to stop at her Walmart, in Port Richey area. I said I don't mind, I don't need anything but I'll tag along. Wow! What a difference! I was telling her. The store was clean and stocked. I ended up buying several items. The produce was in much better condition and they had things that Zephyrhills, Walmart is often out of or I could not find. UPDATE: I've noticed lately they are not overly over stocking areas when I go in . Point taken."