Burlington

"Remodeled and it was awesome, for a while. Now, back to a trash store worse than a garage sale. Stuff is just disorganized and thrown about. Prices are no longer worthwhile when Walmart has cheaper prices. They keep one cashier on register on a Friday night so expect a half hour line to check out. Without security too, you wonder why you’re waiting. The workers are great though. They’re trying their best and it shows. But Burlington management shows that those that don’t work in the store don’t care about the customer experience. I almost spent $50 today but thanks to poor management, I decided to leave and set the junk I found back on the shelf. I can find better prices on Amazon delivered to my door, so what exactly is the point of Burlington now? Workers are trying their best again and thank you to every store employee, but corporate can’t see the iceberg that will cause everyone’s jobs. The point of Burlington was to have steals not found online. I will concede one thing, horrible clientele. Customers are the ones that trash the place while the wage workers try to keep afloat. I’ve been in line with you people, you’re horrible. Be respectful at least to the front end staff."

"This store is a HOT MESS…dirty and merchandise everywhere!! 15 people waiting in line with only one register open. Enter at your own risk!"

"Been coming to this Burlington for almost 30yrs., when it was called The Coat Factory. Through all the changes over the years, it remains my all time favorite store. Staff is always friendly and courteous. Product selection is consistent. And best of all the prices are are the best in town. I’ve recommended this store to everyone I know or that has complemented or even asked where I got whatever I’d be wearing from and 98% is from Burlington. Thanks Burlington your The Best… kudos to your staff."

"This store is still kind of new,but - gee - they need someone to clean up the store. The sizes of the clothes are not even close to where they should be! You look at the hanger, it says M, but the cloth says 3X! And that is not just one or the other piece. No! It’s with 95% of their inventory! You really have to go through every single item in order to find what you may be looking for. Is it really that difficult to match the correct hanger tab with the size the cloth item is showing? Use your brain and start earning your money that you get! It took us long enough, but we found a few items. There is so much to see, but it really would be way more fun if everything was in place."

"I feel bad for the employees of this store. There’s two registers open on a Saturday evening, store looks like a tornado touched down, just awful. Good luck trying clothes on- the fitting rooms in back aren’t staffed so you have to wait for one of two stalls up front. They’re jammed full of so many go-backs you’ll have to concede defeat and join to customers who opted to toss theirs on the floor so that you have a place to hang yours. I cannot imagine this poor team cleans this each night. I’m sure the store looks like garbage open to close regardless of their efforts. Hire more people."