Pediatrix Medical Group

"MALPRACTICE AND OBFUSCATION. A Pediatrix technician engaged in malpractice on my son, which was acknowledged by their own staff. They have since refused to identify tech to me despite my repeated inquiries, and as result a complaint has been filed with appropriate medical board."

"THIS IS A FRAUDULENT COMPANY. Do not fall for their schemes. My son was never seen by this group. They sent a "bill" with no date of service, no phone number, and no reason for owing a random amount of money. I called everywhere my son has ever been seen and it was never by this group. They are not BBB accredited. They're trying to scam you."

"Same experience as the person 2 months ago. Got a refund check in the mail for overpaying. It not only bounced but my bank charged me $12 for them not having money available to commit to the check. My wife was on the phone for over a hour, routed through 3 different people, and then told she will be "called back because they are busy" and never was called. Money should be available in the payout account if checks are mailed. This was seen as a blessing to help us cover other birthing expenses and was not only taken but fines charged. Customer service needs some changes and to follow up on their promises as well. Would love to be able to contact someone on this matter that actually cares and I can reasses my review."

"It takes a lot for me to write a bad review but I feel as though this is necessary. First, my son was born last year with a heart condition and I was told to follow up with Dr. Skimming with Pediatrix Medical Group after a month. We got to the office, the Doctor did not request the records from the hospital for my son nor did he remember his case even though he read the EKG and echo. Last week, I received a bill from Pediatrix Medical Group, 10 MONTHS after my son was born which showed they billed the wrong insurance. Mind you, I have been to office twice now in which they billed the correct insurance so why they couldn’t check eligibility and other DOS to see what insurance has billed and processed is beyond me. Strike two. Strike three was today when my son had a follow up appointment. I confirmed the appointment via text yesterday and received a thank you for confirming text message back. I got to the office and the door was locked. I called the office where the rep was rude and told me I wasn’t where I said I was and the doctor was not in the office this week. No apologies, just that she didn’t know what happened. She didn’t even ask me if I wanted to reschedule and I had to ask her. This office is not close and I had to take off work so a big inconvenience. I rescheduled the appointment but fully plan on cancelling and finding a new doctor."

"They issued me a refund check after my child's visit to one of their facilities in another state. The check bounced and I waited for over two hours on the phone today. No one could give me an answer as to what was going on and when I asked when I could expect a call back, I was told 48 hours. They also claimed that was because "they were busy." What kind of company sends bad checks out?"