Walgreens

"I would give a zero rating if I could. Unfortunately I had to change Walgreens from the spring Hill barclay store this one. They seem to get everything wrong and no accountability. Sylvia or whatever her name is nasty and extremely rude on the phone. I can see why their ratings are poor."

"The manager then helped me last night at the photo processing department was amazing I believe her name was Bree but kudos to you girl you made my life a little easier thank you they should be proud to have you"

"Madgy Morkos pharmacy manager at Walgreen's 4510 US 19, New Port Richey, FL 34652 after telling him we drove from Jacksonville, FL and the surgeon comfirmed the prescription would be filled and ready upon our 4 hour drive post-reconstructive congenital jaw surgery said and I quote , "I will not fill your prescription and I don't care, that is not my problem." He refused to help me and said I would have to call the doctor but he would not accept a phone call from the doctor and that he may not fill my prescription that I needed to change my attitude after I was upset b/c this was all previously confirmed before we left Jacksonville! He walked away without attempting to help or bothering to fill the non-narcotic ibuprofen to help with the significant pain. His female pharmacy tech started vigorously opening and closing the outdoor tray yelling at me to leave. I called the surgeon who called the pharmacy only to learn Walgreen's took down the incorrect information and should have filled the prescription! The surgeon filed a complaint and said I should, too. Upon going back to get the prescription, the male pharmacy tech apologized twice to me and said I should not have been treated that way and that he didn't know why Madgy refused to fill it. Then, apologized to me again. However, no apology from Madgy Morkos who walked to the back when I walked up, as did the female tech who didn't apologize and stayed in the back, as well. This is deplorable customer service. And both need significant retraining. - Dr. Golumbeck"

"I stopped using their pharmacy last year when they refused to honor a Good rx coupon. I frequently make purchases in the store. The parking lot is always full but they are really understaffed. I don't remember the last time I saw a manager or team leader on the floor. They make the main cashier also cover the shipping and photo counter on the other side of the store."

"If you have the ability to use ANY other pharmacy in the area, use them instead of Walgreens. I've never had so many problems getting my prescriptions filled before my insurance changed and made it where I'm only able to get my medications here. Half the time I get notifications that my prescriptions are ready and when I get to the store they aren't. They won't tell you if they have your medication in stock. Won't tell you if any surrounding walgreens have it in stock. One time a technician managed to lose my driver's license in the 2 minutes she was handed it. I've had blocks put on my account for no reason that prevented me from picking up my prescriptions for days after they were ready. I've been told that I didn't have any pending prescriptions in their system when they actually did. Every month I actually have anxiety about having to come here because it's always another problem or issue on their end. If you have an option on where to go for your medicines and value your time and sanity, stay far away from here."