Walgreens Pharmacy

"I don't know what happened to this place... Around the 2000-2010 era, it was great. That place was my first job, (only a few months but still needs a mention). Those same long term employees were there all that time, and they were great. Except one of the older "grumpier" store managers, who will remain unamed, which is why I quit. Over the years those employees have moved on. These days, its as if that one grumpy, combatative manger, multiplied and now runs the whole store. Every time I go in there, theres some (thing) that happens and leaves a bad taste in my mouth. I dont even use coupons there... God help me if I did. And the person managing it now seems to be a big factor in why this is all happening, even at the employee level. Isnt that always the case... Poor leadership skill people always getting into management. I don't think I'll be coming back. Im gonna give it one more try today. If it happens again, I'm gone for good. They at least get me checked out, so Ill give 2 stars instead of 1. But man.... This place really fell off a cliff. I hope corporate, or someone else, steps in and gets them straightened out. This used to be a great stop on the way to and from the beach. I dont think it's the employee's fault. Or well most of them anyway (one was old and well... difficult. I would be too, if life was pain). It seems more like there's a lack of training, a lack of compassion, poor handling of reprimand, and overexpectations from management, or any combo of those, which leads to a toxic environment for employees that then spills over onto customers. That has been an on-going theme there. Since I worked there decades ago. If that's the case, I hope those employees have the mind and strength to walk away together. A manager like that will only listen in 2 situations.... The regional manager reprimanding them (their boss). Or the whole workforce taking a hike and leaving the whole store's worth of work to that one manager. Maybe I'm wrong. Maybe its corporate. Maybe its bad employees. I'll never know for sure. But something is sure... The store has become ill."

"Rude grumpy old lady that doesn't know what customer service is. Don't stand there and make me jump thru hoops for some sign up program to get product at price on tag then after I do it, tell me I need some coupon instead. Waste of my time. Should have went where I ended up anyways, Publix always takes care of it's customers and I got what I needed cheaper!!"

"The pharmacist canceled a prescription order made by an assistant pharmacist. The assistant had checked every option for me. She had gone out of her way to find me an option, that was in my budget. Another pharmacy had the medication for much cheaper and I didn't want to change go elsewhere. That is a trashy way to treat a longterm customer. I am SURE that this is done regularly, charging insurance companies and customers for medications that could be much cheaper. Simply by ordering from another manufacturer of a generic medication."

"The pharmacy staff, the experienced Walgreens employees have always been outstanding for many years. Yesterday, one cashier had been so nasty, I told her so and asked for management who frankly didn't care a bit either. I miss the employees that have worked there for years!! I hope they are well and will be back soon!! Decided it isn't work shopping any longer. Amazon is a better route!"

"The staff are nice but their computer system sucks. The last two times we went in this past week their computer system was acting up whatever that means. we were called that our prescription was ready for pick-up/ We went in the next day and could not pick it up because it did not have a price so we waited and waited for an item that was ready for pick-up. I don't care how nice the staff are if the system is broke, Walgreen's need to update the computer system."