Walgreens

"Sadly this pharmacy location caused a delay in patient care for me today. I had a partial fill ready for pickup and I'm completely out today, so I was perfectly happy with picking it up when I got off of work. When I got to the pharmacy, I did not have to wait long in line and no one was around at first. The female technician took my information and then told me that they reprinted the Rx and have to fill it again, so it was no longer ready and I needed to wait another 30 minutes. There is no reason why I should not have been able to just pay for my partial fill that was ready for me and leave. Nope, the tech had to give me an attitude about waiting instead. Upper management really needs to fix all the locations for the pharmacies. All over worked and the techs are surely under payed. That leads to bad attitudes and Healthcare workers not caring about their patients anymore. It's all ridiculous and very unprofessional! I could not wait the 30 minutes because I had other places to be afterwards, so now I will miss my dose today and should not have to. That's not okay to do to people. I've been working in pharmacy for over 15 years and I would never treat patients this way!!"

"Yesterday, I experienced the best customer service I've ever had! Frankie, the manager went above & beyond to find me to return my phone. What a great guy! Thank you so much Frankie!!"

"It's truly a shame how understaffed and overwhelmed the pharmacy is here...pharmacy service is literally the staple of a Walgreens yet they do not have anywhere near the staff necessary provide service to the community. Whomever is responsible for this NEEDS to do better! INCREASE the wage, offer benefits..there is a way! The staff is swamped and no one should have to deal with a company's lack of understanding in what is needed to run smoothly. I witnessed a newer employee hired as a cashier being thrown into pharmacy to help the understaffed crew for her to be yelled at and stressed out by angry customers not getting prescriptions when they were told they would be ready. Do better Walgreens"

"Minus 5 billion stars for this pharmacy. Waiting on one scrip for 10 days, no communication on what's going on. Doctor called in 2 scrips 2 days ago, went in and 15 minutes later they tell me they can't fill one and are "working" on the other one. 3 people behind the county and 2 pharmacy techs. Lady takes off with no communication on when it will be ready so I wait and wait and wait. 45 minutes later still nothing. Walked out. we'll se what happens tomorrow."

"Thirty years of service with Walgreens, this one is by far the absolute worst pharmacist I have ever encountered!!! Delays, lack of adequate communication, unprofessional and rude! We will never set foot in this Walgreens again!!! Clearly incompetent. The tech who answered our first call told me the delay had to do with insurance issue. This time, the pharmacist, just before he is closing, tells us the script wasn’t typed correctly. Which, is it, Walgreen’s? Who’s paying the price? The patient, of course, making us wait 5 days before we actually get our medications!!! To update: interesting how our PA was able to notify another Walgreens and had the same exact script filled STAT!!! How nice of this incompetent pharmacist to put 2 seniors in jeopardy to drive at 8 pm to another town. The whole staff is just as bad having never notified me or handed me the ibuprofen script that was also ordered! Will be reporting this to the district manager of Walgreens. Seniors deserve better care than this!"