CVS

"As I waited for my self checkout “ID Required” purchase of NyQuil, a white old lady cashier comes by, cancels my transaction, places my items in the back counter and continues to check out another customer, WITHOUT saying a SINGLE word to me. In shock, the customer who she began to check out replied to her “wait, aren’t you still helping him?” to which she replies “No”. Now I’m in shock and I ask her “why did you take my items if I was still purchasing them. Aren’t you going to ID me?”. Completely puzzled that she COMPLETELY IGNORED me she states “this is my checkout line, why did you not come here?”. Then I replied “there are self checkouts available and your line was busy? May I complete my transaction.”. She then CONTINUED to check out and receipt the customer, then after a while she came to me and finish my transaction. This is simply UNPROFESSIONAL from her to completely ignore a customer and I do wish she be educated on the importance of customer services and how to properly care for an ID Requirement. This is the last time I shop here."

"After a night of an ER visit and two pharmacy visits, we finally came to this CVS at Appollo Beach this morning at 8 am..... dropped off the prescription, I got in my car at 812am at 8:17am my script was ready..5 MINUTES!! so unbelievable after two other pharmacies said it would be HOURS before they could fill them at 10 pm last night... .."

"Extremely long lines at the pick-up counter in Pharmacy every time I have been in there. The staff are friendly and helpful enough once you get up there. Not sure if drive-thru is better, but they are having difficulty getting my new Rx plan correct and keep trying to charge me a much higher amount so I feel it necessary to go inside to fix it. I’m thinking of switching to online pharmacy. Went in today and the line was out into the main hallway. Will try again in the morning. Don’t forget…they are closed 1:30 to 2:00 every day. Just learned that today when I stopped during that window. Sigh…"

"This is the worst pharmacy hands down. A ton of people behind the counter should make for a more efficient and streamlined experience, but you get just the opposite. They are rude and need constant verification from other staff members on their own processes. Gladly pay more elsewhere for better service."

"Dropped the script off at 12:27 they said “we’re going to lunch, come back after 2 P.M.”. I arrive at 2:30 P.M. and they tell me “we just got the script from your doctor, we need 15 more minutes”. I dropped it off, but I let it slide with that lie. I’m sick. It’s now 3:38 P.M. and all I did was circle the building. I’ve watched 3 cars in the opposite lane be served before the one in front of me. I’ve never experienced a worse pharmacy. This has taken up literally my entire day. Worst pharmacy I’ve ever experienced. Never again."