Condon-Meek Insurance

"This office never answers the phone. I used Adam as an agent and he never returns messages, emails or texts. Adam has his office workers handle all the interactions. Paula was the only help and it wasnt super helpful. It was hell trying to get them to help me with paperwork I needed for a refinance. They don't return phone calls or emails. The customer service is horrible. You have to leave a voicemail and still no one calls you back. The mortgage loan officer even tried emailing or calling to no avail. I cannot recommend this company and have tried to change to a different agent but have to wait until 2 months before my policy renews. Take your business elsewhere."

"Horrible company! Try calling multiple times in the past 2 weeks and no one answers. My parents been a loyal customer for 5+ years and when my mom calls and needs to change or add something on her policy no one answers or returns her calls. This company is going down hill fast. Time to find a different company and advise everyone else to do the same! Shame on you Condon Meek!"

"When it was just Condon-Meek, everything was great. I got quick responses to emails, calls were returned promptly. Since they merged with Flagler Insurance it has been the complete opposite. I can rarely talk to a person and end up having to call Travelers directly. I have been trying for two days to make a change only the agency can make, because they have 100% control of policy, but I cannot get anyone to call me back. I have left dozens of messages but cannot get a response."

"Poor company, if you think you have insurance be careful because they don’t communicate to you that your coverage is being dropped! They just let it lapse and leave you to scramble. Found out there was no coverage after two months when my bank got in touch with me. Reached out Adam Moffett and Mr. Meek and still waiting for return phone call from them. When you know someone’s coverage is being cancelled you should do everything in your power to make sure they are aware and provide them ample time to pick up new coverage. But instead they just continued collecting commission off of my flood insurance policy."

"Custom since '09. Unresponsive and never really understood my business or what coverage I had. I'm a contractor and would routinely call to make sure my coverage allowed for the work I was bidding. If you could get a call back from your agent they would always say, yes, you are covered. However when you need them you will find that not to be the case. Condon-Meek Insurance WILL create major unexpected cost for you business."