Coconut Creek Therapy

"In my opinion, Coconut Creek Therapy (CCT) tailors’ treatment to insurance, not the patient. I had knee replacement May 9th. I had an OP consult at CCT June 9th. My stated goal day 1 at CCT was to get back on tennis court 3 months post op. My goal was ignored. I was very fit when operated on – played tennis for 2 hours the day before surgery, I found the exercises given very simple, no exertion whatsoever. Which is fine – they ‘re the experts, right? I did them religiously 7 days a week (3 in clinic, 4 days at home) thru August 2nd. My issue is that it took 23 clinic visits – until August 2nd – for them to put 1 lb weights on my ankles. Discouraged, that week I saw the surgeon’s PA, a trainer at the gym, and the PT who did my home care after surgery. All agreed that it made no sense to go that slow on a fit and motivated patient like me. So, I quit CCT. Recommendation was that I change PT clinics. I asked the recommended clinic to investigate my insurance. They said all my Medicare (MC) benefits had been used up by CCT. I now know MC has an annual $ cap that was far exceeded by CC Therapy. They apparently asked MC for more coverage because of “medical necessity”. But I was never informed of any medical necessity. There were NO goals discussed with me, NO status reports, NO mention of progress made, of lack thereof. Just keep on billing ….."

"I definitely recommend Coconut Creek Physical Therapy for any physical therapy needs. I had shoulder surgery and have had excellent results which I contribute to the physical therapy I received from Sean at their facility. I will certainly return to them if I need additional physical therapy."

"I'm tremendously appreciative for the outstanding care I received, following an automobile accident, from Coconut Creek Physical Therapy. I was terribly bruised and believed it would be a very long time until I would be free of pain and able to use my arm. Todd and Sean worked miracles, and were able to accomplish in 3 weeks, what I thought would take months. Between exercises, massage, electrodes, laser and heat pads, I'm a new person. Thank you so much for your attentiveness and professionalism. I also want to thank Erica for welcoming me and give me the much needed confidence that all would be well."

"There really are no words to describe the kind of atmosphere at Coconut Creek physical therapy. Todd and Erika and Sean and of course Sophie bring a remarkable combination of professionalism, care, kindness, and humor to every patient. I had shoulder surgery and was given a script for 16 weeks of PT. I thought this would be the most grueling journey imaginable. Besides rehabilitating my shoulder and bicep, and experiencing the application of “ no pain no gain” theory, I thought the amount of time in traveling and the actual session time would be way too much for my busy schedule. I found that I looked forward to coming twice a week because of Todd and Erika and Sean and Sophie. When they told me that I had finished my rehab protocol, I was sad that I wouldn’t be seeing these people anymore. That’s how exemplary this operation is. Highly recommend and 5 stars isn’t enough! Thank you for helping me get my shoulder back!!! I will miss you all."

"I have been going to Coconut Creek Physical for a few months. I had tried therapy in the past at other locations and did not feel that it helped. Now that I have been going here I have found great improvement. Todd did my initial appointment and now Valdez has been doing my therapy. I have knee issues and have found I am able to move around with more mobility. I love the friendly atmosphere of the place. The added bonus is Sophie and Tucker the therapy dogs."