Florida Cancer Specialists & Research Institute Rx To Go

"I having been using Rx To Go since 6/22 for a speciality cancer drug. I have always had outstanding service. Timely with keeping track and notifying me when my prescription needs to be refilled. Since it the beginning of the year my insurer needed information from my oncologist as to why I needed this drug. My insurer gave me and Rx To Go the runaway for a week despite me telling them I needed the refill by Sat or I will run out of my drug by Sunday of a long weekend. Each staff member I spoke to at Rx To Go tried to get my insurer to approve the drug that had been approving last year. They escalated my problem within their company and those individuals tried their best to get my insurer to fill the prescription. I much appreciated everyone's efforts. One particular employee Lance was so helpful. Although phone calls are picked up by different employees I was lucky to have spoken to Lance several times which helped me to not relive my story over and over again. The drug was finally approved and I got Lance again on my last phone call who arranged to get the medicine to me tomorrow so I wouldn't go without it. I think Lance was as relieved as I was. Thank you to Lance and again all the employees who handle this problem."

"Needed assist with an order, placed on hold by an agent, this went on for a few minutes than I was magically disconnected. Awful company."

"Wonderful experience every time I call."

"My husbands chemo was supposed to be here on 5/18 should have been marked priority overnight delivery vs Home Delivery so FedEx sent it to the other side of the coast."

"My experience with RX To Go so far has been fantastic! Although I am new at this, every time I have had to call them, they have been wonderful to me. Very patient, and VERY informative. No problem explaining, or should I say teaching or educating me as to the science of the very important instructions I need to follow to the letter, to achieve success with my condition. I can't thank them enough for that. I obviously have more to be concerned with. Prescriptions were at my door exactly when they say it would be. Very comforting to know I have competent folks in my corner!"