Palm Harbor Medical Associates

"This is the worst doctor's office I have ever been to. Unprofessional, office staff has no clue what they're doing. Billing Insurance company for services not rendered. Rendered.rendered."

"I was a patient with PHMA for 6 years. Mindy Dolan,ARNP was my practitioner and she was terrific! She has since left the practice. The place has gone downhill in quality of care and service... prompting me to go elsewhere."

"I have been a patient at Palm Harbor Medical Association for 7 years. During this time I have seen a number of different doctors as well as a number of PA’s. I never had a real problem prior to today. I was scheduled for a yearly wellness visit. I arrived 20 minutes prior to my appointment. I was told that Dr. Schlau was not available for my appointment. Dr. Schlau has been on an extended leave for the past three months and there is no schedule for his return. In previous month’s visit I was told by Dr Schlau himself he does not handle the wellness appointments, they’re handled by the PA. I somehow scheduled with Dr Schlau. In a past visit I was called that Dr Schlau was not available and I would be seeing a PA. I had no issue with this. Today I was told to wait around for an hour and 20 minutes to see someone else. I choose not to wait. Since Dr Schlau’s extended absence with no schedule of a return I have no confidence in this office. I will start the process of finding another Doctor as soon as possible."

"My family has been with this group for over five years. My daughter has special needs and a complex medical history. Virginia Johnson, P.A. is amazing to have caring for my daughter! Ginny is patient, very knowledgeable and her bedside manner is remarkable. Also, Ginny always returns our calls. Allie and Gail in the front office have been extremely kind, helpful and do return our telephone calls. At times, doctors offices go through changes and I try to hang in there with them. Overall, Palm Harbor Medical Associates health care has been a positive experience. I appreciate the staff, P.A.'s and doctors."

"I love Mindy Dolan, ARNP. She is fantastic. I am much less impressed with the front office staff. I had a virtual follow up appointment several months ago because they reached out to me on the wrong phone number after I clarified the correct number to call me at and tried to reach the office myself. Then I had to wait to reschedule after my doctor was to come back on maternity leave. I made sure to schedule in person this time. When I showed up I was told I didn't have an appointment on the schedule. My doctor is not coming back so I scheduled with a new ARNP in December. This morning I called to get sooner as I just went to the ER for chest pains this week and it is urgent I follow up as soon as possible. The girl offered me an appointment next week and then said actually she wasn't sure if it wouldn't get canceled and offered me nothing sooner. Front office staff acts like they don't even care or like their job. Not to mention every time I have gone it has been up to two hours after my appointment time when I'm finally seen. I've had two primary care physicians here now that have both left. I'm going to be finding a new medical office myself."