Miami Grill

"The first blonde employee I encountered I asked if they still have fried clam strips and she just looked at me confused. Didn't try to find out and walked away after I explained I needed a minute to check the menu. Then another female employee walked up and when I asked if they still have clam strips she said it's available to order, just not showing up on the screen wall menu. So I placed my order for fried shrimp and fries with colelslaw and a side order of fried clam strips. The order for some reason took unusually long, especially considering the dining area was empty, no customers were in line...and the drive thru had maybe one car. When I finally got my order I sat down and noticed the shrimp were fried extra dark and was hoping they weren't OVER FRIED. Sadly, After taking a bite, they were super greasy, rubbery shrimp and the breading was fried much harder than a typical fried shrimp. Whomever fried the shrimp left them WAY TOO LONG in the fryer.... if they left them any longer they would have been burned. I ate a second shrimp hoping they weren't as bad as I had imagined, and unfortunately a mouth full of grease and overly fried rubbery shrimp. I considered walking back to the counter and voicing my concern but figured I would be met with annoyance and my food possibly spit on when they re-made the shrimp. So instead I ate the fries, colelslaw and clam strips and had no choice but to throw out the inedible overcooked shrimp. What a waste of time, money and food. It now explains why the dining area was empty while Pollo Tropical next door was filled with customers. That should have been a red flag. Sadly, Miami Sub's (before Miami Grill rebranded) use to be a regular spot me and my friends often ate at. Sadly, the quality isn't what it use to be."

"Really good crispy chicken and great southern style fries. Excellent value. We were surprised to find this restaurant virtually empty because they had some great deals on offer. Only reason for less than 5 stars is because the fountain drink dispenser was faulty."

"This place never disappoints us. The food is delicious and service is fast. The bathrooms and restaurant are always clean which is great that they maintain the place clean. My bf and I always come to this location but something we have noticed and hopefully management sees it is that the soda fountain is very water down, the sodas taste like water. All the times we’ve come here, the sodas don’t taste good. I’m not sure if it’s the mix or doesn’t have enough flavor but we’ve tried all flavors and they taste like water. Overall, this place is great. Fast service and food is delicious."

"The food was amazing and I loved the free style drink machine! It was a nice atmosphere and the service was great! The workers were very friendly and patient. I would recommend the meatball half sub combo, it was a perfect amount of food and very delicious!"