Lake-Sumter State College

"I haven't taken class there yet. But I can tell already that this school is not going to be helpful at all. I never applied for a college who you literally have to call over and over to get help. When a person finally picks up the phone you instantly hear the attitude in there voice. Makes you not want to even attend the school. I only picked this college because my job pays for it. I might one lady who was really helpful her name was Bethany. I had a meeting with the financial department he wasn't any help at all. I hope and pray. I have a better experience when classes start.As of now I don't care for the school."

"Enrolling at this college has been a nightmare, and withdrawing was even worse. They charge you money to withdraw and place a hold on your account from withdrawing until you pay them, and if you don't, they ruin your academic record."

"While I don’t attend classes at the college, I am in the Talent Search/TRIO program and its an amazing college readiness program that’s free of all costs. I’ve been in it since O started middle school, and its a great thing to participate in."

"Someone told a certain student to put down a college which said student DID NOT attend. So, she did. Now lake Sumter will not let her register for classes until they get an email from the college she never went to saying that she never attended. Basically, you are denying a student to give you the money for her education because someone from your institution told her to put down MTC because MTI was not on your list. Genius. These young adults depend on the information your advisors or other employees at your school give them. This is ridiculous that she is having to jump through these hoops. MTC is not obligated to send you a thing. I would advise others to find a different school. Preferably one that won't lie or steer a student in the wrong direction. Instead of saying "I don't know the answer to your question, let me find out." which is what should have happened."

"I have been chipping away at my AA degree for a few years now. The advising staff are wonderful! The instructors are great too! The front desk staff are amazing! The reason I am giving TWO stars is because of the terrible financial aid office and lack of accountability. The financial aid staff make me feel like the biggest inconvenience to their day. They are condescending, unhelpful, and unprofessional. I have spoken with several financial aid staff members over the years and continuously have the same awful experience because they do not want to help but would rather complain about their job and even say not to call! Why is there even a phone number to speak with these people who do not care to treat students with decency and respect? We do not know all the answers and call for their expertise, but some are too busy eating snacks on the phone and treating me less-than for not knowing their job. Being in customer service, I should expect friendly and helpful staff on the phone and in person. I am almost done here but please, for the well-being of current and future students, require these staff attend customer service training ASAP if they are going to continue in public service, or better yet, hire new, kinder staff who care about students and their jobs. The current financial aid staff are giving Lake-Sumter State College a terrible reputation to the point I can no longer recommend my own college."