UpBeat Music

"The friendliest people work here! There was a lovely young lady and man who helped me find the right cords i was looking for and tested my amp to make sure it sounded good. They answered every question i had and told me more :) my small purchase really went a long way for me and they made the experience of shopping there the best!"

"I've known Doug for decades. He and the sales reps are very informative and helpful. I got a good deal on a sweet Taylor guitar and accessories. It is very pleasing to have a nice local music store such as UpBeat Music where the friendly atmosphere has me feel at home."

"I found a guitar in an antique store without strings and looking pretty rough. But I have been looking for one to give my cousin whose in assisted living and the size was perfect for him. Upbeat not only cleaned the guitar but restrung it, supplied extra strings and picks and all for under $40. I am so thrilled with their service, and the staff is so wonderful and talented. They are top notch. They know instruments and their store has an assortment of other instruments and lesson books, as well as an amazing selection of gorgeous guitars. Ten Stars to this Talented group. Thank You one and All ! ,"

"We were very please with the knowledge and customer service. We were also very please with product availability. Every amp I was considering was in stock and I was able to compare and make an informed decision."

"So I took my guitar in just to have some strings put on my guitar because at 53 years old my eye sight isn’t as good as it used to be and I bought in my nut for the tech to glue it on the guitar, so I had the nut. So the tech called and said the volume pot needed to be replaced and that it would be $9 for the part and $25 for the labor. When the guitar was ready I called them and asked how much it would be and I was told $115. That is for putting strings on, gluing the nut into place and the volume pot which as I stated would be $34. With out asking me he replaced the tone knob s well so he just did what ever he wanted without my authorization. When I got the receipt they charged me $20 for putting glue on the nut that I provided after I was told it would be $34 plus strings which was $12 which brought it up to $46 so $46 turned into$115. Doug is the tech name. He is not trustworthy, he does whatever he wants and charges whatever he feels like and on the receipt it showed the cost of parts which was $34 but nothing else, it showed the cost of parts, so it showed subtotal of $46 then the next line on the receipt was $94 just because I raised a fuss, but still that doesn’t explain anything else… I strongly recommend that if you need work in your guitar that you take it elsewhere. Now the store itself is a nice store but Doug the tech just charges whatever he wants and does whatever he wants to your guitar without your authorization and I will note that when I initially brought my guitar 8n I told David to make sure no work is done without talking to me. Now I’m disabled so I’m on a limited budget so it was hard for me but they had my guitar so it was either pay. It or I don’t get my guitar. Once again it’s a nice store but Doug the tech is a freakin crook! Thief and unfair to the customers"