Taco Bell

"Look at that freaking disrespect. First the cashier in the drive-thru was straight up rushing me to order. I told him hang on finally and then I get this once I get home. And they messed up my husband’s order. Only thing he asked for was no sour cream in his order and they kept it in. Straight up, wouldn’t have been as mad if they had just shot me, I was starving and exhausted just to see that poor excuse right when I’m trying to relax."

"This was my first time here. When I arrived with my son and his friend we were ready to order. There was a person to get the order, she asked us about the type of payment, I said "card", then she told me to put the order through the kiosk. It was not a cordial start because an order for 3 people cannot take more than 2 minutes. Anyway, we put the order, it was delivered fast. While waiting for their order we picked a table, but walking was another challenge. The floor wasn't wet but greasy. It was a disgusting feeling that it desperately needed cleaning. Greasy and obviously slippery. I ordered stake quesadilla with extra bean and extra guacamole. Lucky me that I wanted to dine in, because it was falling apart. It was a messy quesadilla. At least the two kids had their orders in a manner that they could manage the mess. The fries were really good. Although this place wasn't full of customers, I don't know if it's fair to blame the only 3 workers I saw there. I feel that another worker taking care is the cleanliness of the place plus soap in the bathroom, I mean, taking care of the details, would help to keep this place in a good way. I do not plan coming back here anymore."

"I ordered a beefy five layer burrito and all i did was swap the meat for potatoes (which would make it potatoes, beans, nacho cheese, and sour cream) and i literally only got potatoes cheese and sour cream! who the hell though that was right? i mean look at the photo……. And everytime i try to call it immediately puts me on hold and says “sorry no one can come to the phone right now, good bye” and HANGS UP! ive called three times now this is ridiculous, i just want my food fixed"

"Ordered in the app and was missing 2 sides of cheese, asked the cashier and then another male worker came to the window and said I didn’t order it. Showed him my receipt and he said I see it on there. Then said he added the cheese to my items. He was very rude, told me how to order it in the app. When I told him I did exactly what he is saying I should do, he just snapped that I did it wrong and proceeded to argue and then slammed the window shut. Got home and all items were not as ordered, things were missing, there was no extra cheese on anything either as he said there was, etc. Horrible service all the way around. Management clearly doesn’t care based on other reviews. Very sad people do not care more about quality and customer service."

"Why every time I order a quesadilla does it come out burnt? I understand this location gets busy, but as someone who works in the same industry, the employees need to learn to manage their time better lest every order turns out messed up because they are trying to make them all at the same time — unsuccessfully clearly. Employees that continually show lack of skill and time management should not continue to be employed."