Quest Diagnostics

"After the major screw up at Boca Raton Palmetto Park Quest, where they refused me because the doctor wasn’t in the system, I finally got my blood work done at Miami Beach. Shania told me that she often gets doctors from around the world and it is an easy process to add them to the data base. Hello, Palmetto Park Quest…TRAINING? Anyway, Shania is to be commended. She was pleasant and sympathetic towards what I went through."

"I went there and to get my bloodwork and the place looked very risky there was tubs on the floor the rooms are nothing like the others I told my mom I was going to leave because I was not comfortable and know she is mad at me and doesn’t want to bring my to the doctor anymore and told me that everytime I feel bad she won’t take me to the doctor she will take me to the hospital and let me get overweight because i have a thyroid problem and if I don’t take those pills I will feel bad side effects that I can’t control. I am 14 years old"

"Recommend making an appointment to be seen quickly. I was able to check in via a kiosk and was seen within minutes. The guy who drew my blood did it quickly and was very professional. Cannot recommend them enough!"

"I truly don't understand why the reviews are bad here. I just had quite possibly one of the best experiences getting my blood drawn ever. I have extremely tiny veins which requires most to attempt at least 4-5 painful times to take blood. In recent memory this is the first time that it was drawn on the first try. I was in and out in 10 mins. and with no pain. I wish I could remember the young girls name and now I am kicking myself because I hope she gets recognition for just being amazing. The gentleman in the front was extremely kind as well."

"Ashley the manger of this location needs to no longer be employed here. She has 0 communication skills as well she does not know how to handle online purchases. Going to this location it’s dirty had blood tubes on the floor and the check in monitor is nasty. The 2 stars this location has is completely to high. I. Don’t complain but this little lady Ashley had the nerve to be disrespectful to me as if we were friends or something. For context I pre purchased a test online comes with date and a confirmation code. Ashley ask me for the confirmation I gave her my phone with it displayed. Shows date and code. However, while she has my phone ask me what day it was purchased I answered anyway. She said she couldn’t find it and if it was under my or my daughters name which it was under my daughters she still couldn’t find it. Ashley then said I would have to pay again I said okay I will just call to get a refund from my online purchase. I then looked at my wife and giggled because it’s funny nothing is working. Ashley then responded “what’s so funny” I’m like what then proceeds to argue with me about my giggle and tells me she would cancel our appointment or stop talking. I’m a grown man this little woman clearly needs to be hugged and not working around people. So before anything got any more disrespectful my wife and I decided we would leave especially if Ashley was to be doing the test. In the end I hope this dirty & terribly managed place is shut down or at least replace that little angry lady Ashley. But the receptionist guy was coo so the star is for him."