Friendly & Amigo Restaurant

"Devil’s advocate here: As an American, I only recently acquired a taste for Haitian food. Not that it’s bad, but it’s just not something I ate growing up. But I’ve eaten it enough to know when it’s flavorful and coming from a good cook versus Haitian food that’s the exact opposite. Currently, I live downtown Naples (George Washington apartments) so I’m right across the street from a Haitian restaurant. I’ve had their food enough to know that the food is okay, very greasy though. And the restaurant has no working air conditioning. At this restaurant, however, I had one of the best experiences yet had from a Haitian restaurant. There was a good selection of music playing, the lady taking our order was very nice, there was a line of people waiting (which to us means the food must be good), the food was cooked fresh, the griot wasn’t too greasy, and the rice was nicely seasoned. My only complaint was that I saw a roach crawling across the floor while I was dining in. But the food was so good I didn’t even care. 10/10 highly recommend"

"DO NOT BUY FOOD HERE,THERE FOOD CAN MAKE YOU SICK. I bought food there for some friends been asking me to try Haitian food when I tell you all got sick, the environment is not welcome as well."

"Worst customer service experience, the girl was rude, serving the food while she's on the phone. I called to tell her that I am ready to pay, she responded wait with an attitude. We should do better in our customer service, otherwise you will lose your customers. Will never go back"

"I’ve been coming here for years since I was a child. The woman who owns this establishment is very sweet and hardworking. If you know anything about Haitian culture they can be very stoic at times and they mean no harm by it.It’s truly just they way they are.If you need something just ask, they’ll give it to you.If you need to order go to the counter first order and let them know you want sit in and eat, if you had a call in order go to the counter and let them know you called in and they should have it out momentarily. Most of the people commenting are mad at someone directly in the restaurant or probably haven’t been there before and don’t understand the way it operates or couldn’t get their way and decided to leave a nasty comment.I recommend their chicken, turkey or gryo plate they all taste great!"

"Food is pretty good better than the other restaurant that are in collier county. The only negative I have is when I call to place an order, I am told that it will be ready in 15 minutes. I get there in 15 minutes and I had to wait an additional 15 more minutes for my food. I found it better to just go there and place the order on site and wait for it. Customers service can improve but that goes for most Haitians restaurants."