Crow's Nest Steakhouse

"The food and service at the bar were phenomenal and well above average and expectations. The hostess and initial customer service were among the worst I have experienced. The hostess failed on every level of hospitality and customer service. Her attitude and approached ruined a perfectly good trip and evening. We will not be back to the resort because of her."

"I have been visiting this place since 2012, typically 2 to 3 times a year. Tween Waters has always held a special significance for our family. Unfortunately, our dinner experience last night was quite unpleasant. Our waitress exhibited rude and disrespectful behavior throughout the entire evening. Every time she approached our table, we couldn't help but feel uneasy, wondering what we had done wrong. We patiently waited for her to greet us and take our drink order. When it came time for my 9-year-old to decide between hot tea and iced tea, he took just a minute to decide, but she responded with rolled eyes and said she would be back to take his order. I ordered chicken tacos, but the plate looked like someone had hastily placed beans over rice. The tacos tasted terrible, and to my dismay, I discovered that the rice was hard, uncooked, or old and cold. Politely, I sent it back, explaining the issue, but she gave me a significant attitude and made me repeat my explanation three times. Things escalated when we asked for separate bills. She didn't grasp that request and slammed the bill folders onto our table. Even after I told her we would handle our own finances, she insisted, took the bills back, and then forcefully returned, slamming them on the table, declaring that she was done, and left. I sincerely hope there is video footage of this incident. Anastai, if you dislike your job, please consider finding another one. Tween Waters has always been known for its class, tranquility, and friendliness. Your aggressive and unprofessional attitude, especially with a minor at the table, was uncalled for and simply rude. It was disheartening to hear my companions recounting the terrible dining experience to friends and family that night, expressing the hope that you wouldn't be working during breakfast. This dinner will not be a positive memory in our vacation book. Shame on you."

"Let me start off by saying our server, Richard five star serving experience. attention to detail menu knowledge was fantastic. My sister, brother-in-law, and I will make this a favorite. Also, a side note three of the staff members recognized my sister and brother-in-law from previous dining experiences. Great staff from start to finish."

"Lovely place and great service....prices are inflated, though! My husband ordered the dinner special which was a bone in aged rib eye....the regular rib eye on the menu was $45 so my husband thought this rib eye would be close to that price. When the bill came, the ribeye was $120!!!! Without any side dishes! Side dishes are about $11 each! We each had an appetizer, a dinner, a bottle of wine and a dessert....total price was $322!!! If you are watching your wallet, be careful at this restaurant!"

"Marco the server is the best. Food is absolutely amazing. I can’t wait to see how this restaurant does in season… probably won’t be able to get a table it will be so popular. We had the filet, ribeye, and scampi with loaded potato and asparagus. I’ve been to naples and bonita and nothing tops this. Be ready to enjoy the food and views."