Dunkin'

"Twice I’ve been there to get a BR Banana Split and both times they have been out of bananas. They said only the manager can open the droor to get cash to buy bananas at the store next door. Apparently the manger doesn’t want them to sell product or doesn’t know got to keep materials in stock."

"The strawberry blonde with curly hair is beyond rude and should definitely not be working in customer service. I ordered 2 large sweet teas, got one given to me and then got barked at by the rude girl and was told to pull up to the next window, Where I have been sitting for the past 12 minutes waiting on a sweet tea. I have tried to wave down employees to get my money back to no avail. There is a serious leadership problem at this location, the teens behind the counter I am walking around aimlessly, like chickens with their heads, cut off, not knowing what to do, the curly headed strawberry. Blonde is insultingly rude. Y’all need to do much better. I have never had such an awful experience as I did this morning"

"I go through here 5 times a week just before work. I’m a bartender so that varies from afternoons to Sunday mornings. There was a time where the coffee would sometime not taste good BUT lately and especially just now the drinks have been ON POINT and down right delicious! It is something I look forward to daily! Thank you to the current staff for stepping up your game and maintaining delicious product even in the Sunday morning frenzy!!!"

"I think the best time this DD had was its first week of being open. On Sunday morning we are sitting in the drive-thru for 30 minutes. Go inside and absolute chaos. I hope they get it together. Sorry FH bagels for cheating on you but I’ll be back."

"I have had it with this location. I've never had an issue with any other dunkin I've been to, but with this location it seems to happen every time. First of all, look at this bagel they gave me today. The egg is only on half of the bagel, not to mention it's the wrong type of bagel. I asked for plain. Whenever I ask for a drink with light ice or no ice, they won't even enter it on the order screen and it always winds up coming back with full ice. Even when I make sure they enter it on the screen, its the same result. They pretty much always make me pull up to the 2nd window to wait for my items, which would be fine if they wouldn't forget about me at this window for about 20 minutes at least once a week. I'm at this 2nd window for so long that I either have to knock on the window, or leave the drive thru to park and walk inside. Whenever someone eventually notices that I'm at the 2nd window that they told me to pull up to, its always "did you need something?" um yeah... the drink/food I ordered, that I was told I'd receive at this window. 20 min ago. Whenever I've thought that I'd skip the drive thru chaos by walking inside the building to order instead, I waited at the register for 15 min without anyone acknowledging me or asking what I'd like to order, so I left. I've never had such bad experiences so consistently at any restaurant, and have never felt compelled to write a bad review before. The reason I kept going back was that it was so close to my house, but I'm done now. I understand that it's a bunch of high schoolers who work there, so I don't entirely blame them. I blame the management that is so obviously lacking. I highly suggest changing this management, because it's laughable at this point. I was still probably too generous in this review, if that tells you anything LOL."