Dunkin'

"I drive to this location because it was new, clean and well run with nice employees. Now, it's the polar opposite & I'm not returning until it's returned to its former glory. Didn't have croissants at 11:45 am? Oh and the parking lot is gross."

"This location is bad!!! Dirty, no people skills at all, never clean and this is a franchise. Now mind you we have the highest inflation in 40 years and franchise restaurants have really raised prices. We are leaving Florida and moving back to Pennsylvania and my wife went here for 2 large coffee's. Now 40 oz Kirkland's Arabica ground coffee is 12.99 and that's 40 ounces. We get over 150 cups of coffee with that. Our coffee pot is packed away for our move, so we got 2 lg. Coffee's here and it was $7.00, $7.00!!!!!!! How do people stop at these places everyday or multiple days a week. We are getting ripped off and it's nuts!!! Wake up everyone, this is horrible!!!!"

"I’ve ordered here twice in the last week, got home and had to return because it wasn’t what I ordered. This has happened before and it was annoying but today I’m going to take the time to provide a review because it’s just deserving and needs to be said. They don’t get the order right, they never have the sandwich I ask for or they will offer it but they are out of sourdough bread so you get it on a different bread. They don’t take cash so you have to pay with card. There’s always an excuse, she’s new, we give you someone else’s order, we don’t have change, whatever! It’s simply poor management, poor training, poor quality of service and ultimately, poor quality of food. Rarely is someone checking stars for a Dunkin before eating there. But if they are, then this is exactly what they deserve."

"The garbage was overflowing, and I advised the 2 young ladies about it. They removed the trash that was on the top of the counter. But did not empty the trash, nor did they wipe the coffee off the counter above the trash. The ladies' restroom was out of order, and the men's restroom had paper all over the floor. I advised the ladies of that, and they ignored my comment. Good help is very hard to find these days. This generation does not want to work. They feel very entitled."

"I went to order drinks today for my husband and I. The employee taking my order was extremely rude to the point, I felt uncomfortable, even ordering anything and contemplated leaving the line. I ordered one drink, hot and one drink iced. Both were made hot , when I said something the same employee that took my order was agitated and said to the other coworker “she ordered them hot” at that point I just wanted to leave and said to not worry about it. it’s unfortunate that it only takes one employee to ruin customer experience."