Charley's Steak House

"I’m in town for my birthday weekend and reserved dinner here. From the moment I walked in until the time I left, service was immaculate. They even had a bday card at the table for me. Our server was absolutely the best but I hate I forgot his name as I would love to give him a personal shout out. But all of the staff I encountered was awesome, so I’ll just shout out the whole place lol. I went with my aunt and uncle who have lived in Florida for years but never been here, they were very pleased with their experience and vowed to come back. I got the lamb chops and man oh man were they delish! It came with a side salad and my table ordered the cauliflower dish at our waiters suggestion. I can’t describe how good it was, it was simply amazing. At the end they brought out some ice cream with a candle on it as a special treat for my birthday. All in all I couldn’t have asked for a better experience. Great job guys!"

"I have updated the below review. At the time we went, we didn’t have the greatest experience, but the management reached out to us and were not satisfied that we were not happy and genuinely seemed to care and wanted to make it right. I will give this restaurant another try and give 5 stars to the management on how they handled the situation . Went here for a special occasion. Our table was ready for us at the time we have reserved and they had some flowers laid out on the table and a card from the staff which was nice. Our waitress came over and seemed nice at the time we ordered a couple drinks and she went over all the meat selections. We ordered the porterhouse to split a couple salads and some sides. After ordering the waitresses attitude instantly changed like she was disappointed our check was not going to be higher. Her name was Rhonda. The salad came out. The wedge salad was OK. Needed more dressing. The bacon on it was excellent with a nice smoky flavor and the house salad was very good with the olives. Rhonda brought out our meal before we were finished with our salads at a place like this that is unacceptable, she was trying to turn the table and get us out as fast as possible the steak had a nice flavor but was tough and the potato tasted like it was from yesterday. Rhonda kept coming over every 3 to 4 minutes checking in on us so that we would finish and leave she offered us dessert while we were still eating our meal then kept saying happy birthday to us even though it was our anniversary. We felt rushed and it was not enjoyable. It’s too bad because it could have otherwise been a nice experience. We enjoy high end steak houses and have never had such poor service or been treated like this."

"Allow me to share insights about our dining experience at Charley's. Initially, our plans led us to another steakhouse, but the compelling reviews consistently positioning Charley's at the top prompted a spontaneous change of reservations. While the exterior initially raised skepticism, lacking the ostentation typical of high-end steakhouses, we embraced the unexpected and were pleasantly surprised. The complimentary valet service eased our arrival, and within 10 minutes, we were warmly greeted and seated by the assistant manager. Celebrating a special occasion, our table was adorned with flower petals and a thoughtful card signed by the staff – a meticulous touch that left a lasting impression. Our server, Christian, an experienced professional, elevated the entire dining experience with his exceptional service. From personalized recommendations on drinks and appetizers to his extensive knowledge of meat cuts, Christian's dedication stood out. The unexpected complimentary appetizer from the chef added to the sense of celebration. Despite the initial reservations about pricing, the superb quality of the food justified the cost, delivering flavors that exceeded expectations. To cap off this remarkable evening, Christian recommended a dessert that, despite our full stomachs, we couldn't resist. The sweet butter warm cake now holds a well-deserved spot in my top 5 desserts. In conclusion, while Charley's may be considered a bit pricey, the unparalleled dining experience makes it a worthwhile investment. For a steak dinner, one wouldn't want to compromise on quality. I wholeheartedly recommend giving this restaurant a chance – you won't be disappointed."

"Last night my husband and I visited for the very first time this Charlie’s location and it quickly became our favorite location out of all of them. Our waitress Ráchele was super attentive and very professional. The raw oysters were simply amazing. The entire dinner was perfect! The managerJennifer Connell was wonderful and loved how she took time to visit every table to make sure that everyone was enjoying their experience. Besides my huge steak, the dessert was divine! I can’t wait to return. Thank you to the entire staff for making our date night extra special."

"I recently had the pleasure of dining at Charley's Steak House in Orlando, FL, and I must say, it was an exceptional experience from start to finish. The restaurant's inviting atmosphere and friendly staff set the stage for a delightful evening. The meat was delicious.Each bite was a flavorful and tender masterpiece, cooked to perfection"