Jersey Mike's Subs

"They for the life of them could not get my order done right twice so far, how unreal is that. The two girls in there couldn't stop talking while I was there no wonder why they couldn't get my order right. I should have had it made while I was there but I doubt I would have different results. Good luck everybody."

"My husband insists on getting a sub from Jersey Mike's occasionally, but I hate this place! I've never had good service here. It no longer has meatball subs, the only one I liked from there. When the clerk finally asked for my order after I'd been standing there for 10 minutes, she interrupted me 3 times to have a conversation with other people. Then they made the subs for the next 3 people behind me before they started mine. Terrible customer service!"

"You get what you get, especially when you aren't there to watch. My #26 arrived with no lettuce, no bacon, no ranch. I added oil/vinegar, some Italian seasoning, and a side of disappointment."

"Let me start off with the fact that Jersey Mike's make the best sub on a normal day, our employees love them. When we have a busy day we order from Jersey's through door dash. Today was terrible service. We ordered 11 subs 10 of them to add pickles. Door dash delivered the bag of which was sealed with tape, got the bag into the office but only had 10 subs-called Jersey's spoke to a very nice lady of which she apologized but said she would get the 11th sub made and just to come up and pick it up. I was fine with that she stated they were busy and only had 3 employees show up for work. I am a business owner as well so I completely understand short staffed. I was not irritated at all. Entered the store -patiently waited as yes they were busy-employee at cash register looked at me and ask what I needed -I told her that I was there to pick up the 1 sub that we did not get on our order-immediately she became combative raising her voice stating that she made the subs and she knows for a fact that the bag had 11 subs not 10 in the bag- I stated to her no I am sorry but there were definitely only 10 subs as I have an employee sitting at our warehouse with no lunch. First off we are very busy as well why would I take the time to drive up there after I did a door dash order to lie to Jersey's about a missing lunch order on top of the fact that I informed her that there where no pickles on any of the subs at that point she became irate stating that she knows for a fact that they had pickles on them because she made them and she wrote pickles on the bags-I told her I know you wrote pickles on the bag but none of our sandwiches had pickles. They had not even made the sub yet after I had given them 30 minutes before I drove up there. The whole point of the story is that I have never been treated with such disrespect in a public restaurant as this store to just sit there and continue to argue with a customer, I really wish that I would have brought the whole order with me to show these people that yes you could have been wrong due to being so busy and it would have been no big deal, unfortunately when I got back to our warehouse the guys had already eaten or I would have brought everything back and asked for a refund. Needless to say I left without the 11th sub because at that point I did not trust her to make a sub without doing something discussing to it. Jersey's Mike's in Lady Lake will never get our business again and you better do something about that employee she has issues that go far beyond just being busy."

"This has to be one of the worst stores we have been to. 6 people on duty but 1 working, one manager filling mayo bottles. One cleaning the grill at 5pm. Dirty floors, lettuce all over the work floor area, a huge glob of mayo that everyone stepped over. The wheat bread was hard and stale. My wife threw most of it away. We were on the road to home before she tried it. We love JM subs, but this store needs more training, better supervision and a crew that cares about the customers. I'm not sure but don't they build your sub on a sheet of paper? They sliced everything on the bare countertop."