Akumin

"Rude staff upon check in. Walked in as soon as it opened, woman said they were not accepting walk-ins and system was down, proceeded to Answer cell phone and accepted personal call while still talking to me and ignored me after that. I would have appreciated advice on where to go or an idea of when the system might be working again. This is the second location in 5 days I’ve tried to get an X-ray and “system was down”."

"Honestly, from the moment they tell me I'm going to be inside an MRI machine, for more than 30 minutes, that alone makes anyone anxious. But arriving at the place and receiving a cold, inattentive treatment, as if you were going to ask for alms, that is something that is not acceptable and should not be acceptable anywhere. I had to go to this place for an MRi and a white lady, short in stature, dyed hair, so inattentive, indifferent, attended me, instead of doing her job she was talking with her partner, pleasantly and in such a loud voice that I could hear his life and the trips of his friends, which does not interest me at all. Maybe in your culture or country that is acceptable, although it should not be anywhere. The company is great, the technician, a white man who did the exam, super attentive, respectful, friendly. The Latin lady, quite the opposite. This has to stop. Doing your job delivered to the public you serve must be paramount. God allow that if you have to return to this place or change attention or change these people. Regrettable."

"This place is a dump and should not be allowed to provide health care. Old MRI machine broke in the middle of my procedure. Ceiling above machine dirty and black. Dated old furniture looks like from a consignment store…and now my follow up appointment is cancelled trying to find a new MRI appointment."

"Absolutely the worst experience! Although the lady at the front desk was very friendly and helpful and the office was very pleasant and clean. The MRI tech was horrible I came in and I was sedated in very bad severe back pain after laying in the MRI machine for 40 minutes I came out in extreme pain and unable to lift myself up off the table. When I asked the MRI tech to help me he said I would have to do it on my own because his shoulder hurt. I explain to him that I was in extraordinary pain and was unable able to lift myself up off the table at which time he told me I would have to do it on my own. I said what would happen if I I were to fall off the table his answer was let's hope that doesn’t happen! That was an unacceptable answer. My word of advice is if you’re unable to help yourself off the table don’t go to this place."

"Very friendly staff and clean environment. The front staff is very nice and the MRI technologist that I worked with Paul was extremely professional and nice! When dealing with my health, I do not always receive the best bedside manor from medical professionals, so it means A LOT when I interact with kind people. Thank you Beaches MRI."