Hardee’s

"Ordered a chicken biscuit meal yesterday at the drive through. It was greasy and cold. I went back to return it, stood at the counter for a few minutes until I was acknowledged. The young lady asked what I wanted, I replied I wanted to return the food and get a refund, she told me I’d have to wait. I asked her why and she said because I don’t know what it is. I showed her the receipt, at that point she turned around and was talking to the lady in the back cooking food for about 10 seconds. The lady in the back yelled out in a nasty tone “because I’m the manager and Im cooking food”. I stood there for about another 5 minutes until the “manager” finally came around. She came out very combative and told me I would have to come back tomorrow because I was rude and she wasn’t going to return my $10.25. I guess asking why I have to wait for a refund when I have the food, drink and receipt is rude??? I never did get my refund, the manager and staff walked away from the counter and went to the back of the store. I waited a couple minutes and finally left. The fact of the matter is that the manager was the one that was rude, the correct response from her would have been, “im sorry, Ill be with you in a minute, Im busy catching up. On another note, “the manager should do a better job managing and making sure her employees are presentable to customers. One girl working at the front counter had a cheap light weight hoody on with no bra, her nipples and nipple piercings were protruding through her shirt. Is this acceptable attire for a dining establishment Hardeees??? Families come here with young kids and I find this to be very unprofessional, tacky and reprehensible. I challenge the Hardees franchise owner to watch the camera footage on 2/15/2024 between 1:05-1:15 pm. Ill wait for your apology and refund."

"I came in this past Sunday and a manager screamed at a 5 year old boy because he was "messing up her drink area". This little boy was just getting a drink and didn't spill anything. I then asked the manager what her name was and she said she doesn't have to give that information to me. I found out from one of the employees outside that her name was Mindy. She was extremely rude and disrespectful and proved to me that hardees is a company that in no way values their customers and and let's their employees treat anyone however they want. This little boy walked away crying and she smiled and walked away. I will not be going back."

"I love the biscuits with honey! I get the breakfast platter and it's usually good but lately the gravy taste like flour. I used to like the gravy..."

"This Hardee's was terrible!! I ordered a sausage biscuit and gravey. They didn't have any platters! I didn't know this until my husband came to the table. The lady that took our order knew this but didn't bother to tell me when I ordered it. Definitely would have ordered something different if she had only told me."

"The breakfast platter is so on point here. Never knock fast food when it taste good. This platter is amazing and this price point for a sit down would restaurant would be x2"