Hooters

"We have frequented many Hooters in Florida and across the South in both directions. We just moved to Ocala a few months ago and decided to try this one. The food and the experience was the best by far we’ve ever had. Not that we haven’t experienced good food and service in others this one stood out above any. Our Hooters waitress we had, Rachel, was absolutely outstanding!!! This young lady was on her game and constantly made sure we were taken care of from start to finish!! What a personality!!! Hats off!!"

"Servers at the bar were phenomenal (Bri and Madison ) as always! The food however took greater than 45 min and we received our apps after our meal! The new manager Mike spent more time holding up the wall between the kitchen and bar area than fixing the kitchens service errors. This is a place my family frequents multiple times a week and I was blown away by todays KITCHEN issues"

"Upon entering the facility, we were greeted within a couple of minutes by Natalia who would be our server which we did not know. She sat us down and stated our server would be by in a couple minutes. About 5-10 minutes later we were greeted again by the women who sat us. She took out drink order and appetizer order and stated she was going to put the appetizer in. She came back with our drinks and took our dinner order around 10:15pm. Our waitress DID NOT COME BACK till we asked for a manger and at that time our drinks had been empty for over 45 minutes no food or update, and our waitress had not even come by to check on us. The manger stated he would check on our food and get our waitress to get us refills and he was sorry for the wait. He stated she had forgotten to put our order in. Our waitress came over and said did y'all want refills and we stated yes and gave her our drink order once AGAIN. She brought refills and stated our food would be out in a little. Our food came out about 20 minutes later, and our food was cold and incorrect. Wings we had ordered were supposed to be all flat and were not and when I say the food was COLD it was COLD like it had been sitting out. The waitress did not come back over to check on us, we had to get another serve to grab her. When we told her the food was wrong, she told the manger, and he came by again. We were ready to go but hungry he offered to remake the food and we waited another 15 minutes. We had a couple and a kid with us during this visit that also shared the horrible experience, but least their food was warm. The remade food came out hot but was STILL WRONG!!! Wrong sauce and wing count at this point we told the manger we were going to eat it due to us being hungry but was VERY unhappy. Not to mention no silverware the whole visit after asking many of times the restaurant was not even that busy maybe 15 people."

"Had one of the best chicken wings here! Second time in a hooters and this is by far the best one in comparison to the one I went to in Clearwater. The restaurant is spacious and Meli who served us was fantastic, always checking up on us to make sure we are OK! We even got our drinks to go as we hit the road. Great service and great food!"

"Now I remember why I quit going here! We went at lunch time with a party of 6 for a birthday party and to say we were disappointed with somewhat of an understatement. We were seated in the back section past the bar. As we walked through I noticed the front section was fairly full and there was only two other tables in this back area. While we were sitting there waiting for a server 2 other server's approached us to let us know that our server would be with us soon. No one offered to even take a drink order! It was almost 15 minutes before our server even showed up to the table to take our drink order. We had two drinks coming from the bar and for that the server brought to us. It was about another 20 minutes before the drinks from the bar showed up. They had been sitting there a while as the tall beer was warm and the ice in the liquor drink had time to almost fully melt. After about 45 minutes the food started to show up to the table. As normal with this Hooters there were deficiencies in the order. Every time we would mention something was missing the server would say that's cuz we're making it fresh right now. So after a total of about 20 minutes all of the food eventually made it to the table. At one point the server stopped with our delinquent food in her hands to have a conversation with other servers while we sat there staring at her. At one point during our long wait, The server showed up to the table with some extra plates silverware on them. We assume that meant our food was coming soon. Boy were we wrong. There wasn't even enough silverware there for everyone sitting at the table. Eventually we were able to track down somebody busing tables to bring us some. One of our party members ordered a salad. It showed up without the salad dressing. Two of the people ordered side orders of fries that were supposedly being made fresh just for us that showed up cold. The other items that didn't we just gave up on! Although there are a lot of TVs in this restaurant. There was absolutely no background noise. Not a TV turned up no music playing nothing going on. Our total time in the restaurant for a party of six was about 1 hour 45 minutes!"