TGH Imaging

"Worst front desk experience! Lady at the front desk or the receptionist was very unpleasant and unprofessional. People who come here has medical condition and they needed help. The receptionist seem to not care at all and lacks empathy. I witnessed how she handled two other patients who took time to drive to their location to make an appointment in person because calling is taking long for someone to answer the phone. The receptionist just told them with a straight face she cannot help them. Patients walked out very upset. I understand if you cannot do anything about it, but at least show that you care somehow. She is not in the right field of work. I’ve been coming here for so long but will never be coming back."

"I had a cervical MRI done at this location and the technician was wonderful. In addition the ladies at the front desk and Radiologist that made it happen for me to get the results in time to see my Chiropractor were absolutely outstanding. I truly appreciate everything you guys did, in the way the world works today finding people that are willing to take an extra step is very rare. I truly believe we can all make a difference. From someone that has been in lots of pain, Thank you."

"After reading some of these reviews, I felt like this was going to be a mistake. Well, my first experience was reaffirmed this. After calling to check on my referral, I was waiting on hold for 40 minutes, only to be transferred to a voicemail. HUH? You could've simply taken a message from me this whole time? Why did you make me wait so long? Anyway, I left a message, but have no expectations of a call back. I will update this if something good happens..."

"Inefficient staff and technicians. We arrived 25 minutes before appointment at 9:15. Checked in and they lost her paperwork authorization they confirmed had on hand over the phone. Waited for over 1 hour pass the scheduled time. Lied when questioned about the delay saying it was procedure to have patients arrive 45 minutes early when they originally said to be there 15 minutes early. We were there 25 minutes early. Keep in mind this is all scheduled exams and have no emergency services to delay the schedule. Just patient upsetting inefficiency."

"Had my annual mammogram done today, no female looks forward to this very important procedure for so many different reasons. Miss Erica was my technician today and she was the BEST! Her personality,professionalism and ability to eliminate any and all fear, anxiety and uncomfortableness I had of the process was beyond impressive. Thank you Erica you are appreciated."