American Deli

"I recently ate at American Deli in Perry, Georgia and wanted to share some thoughts. First off, the food was fantastic. The cooks there really know what they're doing, and it's clear why people love the place for its meals. However, I ran into some issues with the service that I think are worth mentioning. When I was placing my order, I had a bit of a hard time understanding the cashier because of her accent. This isn't a big deal on its own – accents are a normal part of life, after all. But it led to some confusion over my order, especially with the side items, and we had to go back and forth a few times to get it right. I tried to be as polite and patient as possible, repeating my order from a list to make sure I was being clear. It seemed to me that the cashier might have been having a tough day, as she appeared to get frustrated. I even said sorry towards the end to try and smooth things over even though I did not need to I just wanted to change the atmosphere but it did not really help. I noticed that this seems to be a recurring issue at this American Deli, not just with me but with others too, including my wife who had a similar problem a few months back. It's nothing to do with the food, which is great, but the experience of ordering can be off-putting. I'm not saying this to complain for the sake of it – I'm young, and these things don't bother me too much. But I think it's important for the place to know so they can maybe improve. Good service makes a big difference, and it's a shame when it doesn't match up to the quality of the food. For now, if I go back, I'll probably stick to online orders to avoid any hassle. I hope this feedback is useful. I believe a little improvement in how orders are taken could make eating at American Deli an even better experience. Respectfully, - A Customer Hoping for Better /G\"

"Have ordered takeout of wings numerous times in the past three years and they were great. We ordered a couple of months ago and were very disappointed in the size of the wings and the fact they were overdone. Fast forward to tonight and we decided to give them another try. Sorry to say I don’t see going back. The wings have gotten much smaller than they were in the past and the prices have jumped. We even had one wing that was missing the leg bone and was a dried up ball that wasn’t edible. It should have been discarded. We also noticed that the crowds waiting for orders was non existent. Really sorry to say we will now have to search out another place for wings."

"I told the lady that I ordered shrimp fried rice after I saw that they gave me chicken instead but she wouldn’t give me the right one because she insisted that I said chicken fried rice, even though I knew for a fact I called in for the shrimp. She even repeated back to me during the phone call just to be sure."

"I ordered a non-wet lemon pepper wing combo with DRY seasoning. If you eat wings often, and have also eaten at other American Deli restaurants then you understand what that means. Instead I was given plain fried wings, no seasoning, and then lightly sprinkled lemon pepper seasoning on top at the counter. I tasted the wing and it tasted like a dry chicken wing. I tried to explain to the older Asian man what was wrong with the order. He IMMEDIATELY got an attitude. He then took the wings that i had just had in my mouth and gave them to the man in back who placed them in the lemon pepper container they use for EVERYONE and shook it around. (Please be advised I could be sick.) That was the most laziest unsanitary thing I’d witnessed in a while. He became even angrier when I explained that was still not correct and angrily gave me my money back. (I did not ask for that, I just wanted the wings made correctly). Unfortunately, I can almost guarantee you someone who placed a phone or online order is probably sucking on those germ infested wings. I don’t recommend this location at all."

"This is the best wing place in Perry. If you are a type of person that doesn’t like to wait make sure you call ahead and place your order because this is a “cook to order” restaurant. My favorite wings here are bbq and they have some real good fried rice. Also, when they call your order they show you the food to make sure that everything is correct."