All Vacuum Wholesale

"Buyer beware! No refunds. No exchanges. They get angry and push you out of the store if you ask. I don't know how they've stayed in business without repeat business from their lack of customer service. Good customer service travels fast and bad service travels faster. Meanwhile, unsuspecting customers walk in unaware. Nice guys that talk about Jesus before the sale, but become angry and very unprofessional if you think you want to return it."

"If you are serious about clean floors, you need to visit this store. They have a wide price range of products and the knowledge to help you buy the right ones. New and used."

"We purchased a Simplicity canister several years ago. Surprised at the cost of vacuums. Had been in the small store many times purchasing sweeper bags, or repair for an older vacuum. My wife was "talked into" purchasing a new sweeper. She chose a Simplicity canister. We liked the automatic rewind of AC cord, but under warranty, the rewind mechanism broke after several months of use. Tried for All Vacuum-Jacks to repair, or send back.They rudely said it was MY fault, but would send it back, & replace mechanism. We did nothing but pull out the cord, or place it back in. Not rocket science. Our vacuum sat in the store for weeks and nothing was sent or repaired. The owner-salesman continued with lame excuses, but we needed our vacuum. I finally had to pick it up un-repaired. Sadly we have never been back to the store, and never will. We decided to purchase needed bags through Amazon instead, and rewind this $500 machine cord by hand. This unprofessional establishment, decades locally owned, had no intentions of repairing the cord. Sad, they lost all future business or the many recommendations possible, but decided being rude was the answer to an established client."

"My son and I went in there to try and have our vacuum looked at to be fixed, I was trying to teach my kid that fixing what you have is better than just replacing it if you can. When we walked in he told us he doesn't work on those and I kindly tried to explain we were sent there by a sears employee but I was cut off by them. We left, went online and researched the part, bought it and then spent a Saturday morning replacing the motor. It was plug and play and required nothing more than youtube and a screwdriver. Total spent was $25 for the part and it is back to a great working vacuum. I am glad they were rude as my son is super proud that we didn't need them and fixed it ourselves!"

"I purchased my first vacuum cleaner from Jack's Vac about 14 year's ago. I have always received excellent service, and there in NO ONE in the area that knows vacuum cleaners better than these folks. I have always recommended them to my friends/family. I saw some reviews where they said they were rude or it was a weird experience. However, my experiences have been anything but rude/curt. I recently moved to a new state, and I called my local vacuum cleaner place to see about replacement bags, and the staff did not know which bag would fit my unit. They asked me to bring it in so they could verify it would fit. I called Jack's Vac and they immediately knew the bag type that would fit my unit. So, I waited until I was in the area (over the holiday visiting folks), and I picked up my bags with no problem! Thanks, Jack's Vac!"