Home Services at The Home Depot

"They were on time and explained the problem in detail"

"As a furniture restorer and repairer, a farmer, and a guy who is remodeling his house, Home Depot is my closest ally! I usually find what I need. They're pet friendly, which makes my German Shepherds happy. In all truthfulness, I worry more about my wife shopping here, than at some boutique clothing store! Thanks for being there.. Everywhere!"

"Service was great, and Anja in the flooring department was super helpful, this was my second time making a large purchase in this department and same helpful and friendly service I have received"

"STAY AWAY FROM THIS STORE. Worse riding lawnmower purchase experience ever, so I’m new Home owner and I was in need of a new riding tractor so I went to my closest Home Depot and everything was fine until after I purchased the mower, I’m told the computer says there isn’t any mowers available even though the sku number I grabbed was from a mower that was chained up in the front of the store. So I agree and say I’ll pick it up on Saturday since the computer said that’s wen it would be ready, two days pass and I get a call saying they tested mower and it wouldn’t start and was missing pieces even though before I paid I asked if since it was a refurbished mower if it would in fact work etc and I was told yes because if not they wouldn’t have the mower on the floor, so that confused me so then I was refunded the money I paid. Upon returning to store few days later to pick a new mower, I found new one and state before I retrieve mower I’d like if they run mower to make sure it’s in functional state so as to not run into same issue, then wen I return to store to pick up mower on Saturday I’m told the store has no keys for any of the mowers they have on the floor except the John Deere’s ! I laughed and so how does a store sell mowers with no keys?!? Upon getting a universal key that looked old and rusted so I can turn mower on, the engine sounded like garbage and barely ran, so after speaking to manager and asking if they had keys for the JD mowers I finally got problem resolved and compensated with some money off the purchase. I ended up paying a little more for John Deer even though they didn’t have anything ready for my pick up supposedly arranged DAYS ago. I should have got the other mower for the same price I spent, ESPECIALLY because both of my purchases were such a hassle. If I wouldn’t have arranged a truck and trailer with a friend I would have backed out of my purchase and went to another store. But wow this was indeed the last time I’ll ever return to this store to make a purchase of any kind. And I’d advise anyone to stay away from this short staffed store. The manager was uninterested in what I had to say. I felt unvalued as a customer buying an expensive piece of equipment."

"I shop here alot, but I decided to buy carpet thru them and things went south very quick. After ordering I was forced to let them ( Home Depot) measure the house. Then found out by the installer that they only had enough carpet to do the house with multiple patches in each room. NOT GOOD. Made them fix most of the house but they couldn't fix everything do to them thinking it's OK to swindle there carpet customers with multiple glued seams, not full pieces of carpet. It took another week and a half to get the last room done right, all while the house was in disarray and part of the time living in a camper for something that was supposed to happen in one day. No positive here. My wife and I were looking forward to seeing new carpet in the house but now it's a reminder of a high dollar mistake that will NOT happen again. Take my advise, if your wanting to save money and get things done right, do it yourself or interview a couple installers and go to Dalton and get the carpet yourself, as that's where they get it anyway."