Dunkin' 2103 Pepperell Parkway, Opelika, AL 36801

"Been coming here regularly since I moved to the area about 4 months ago. I can count on one hand how many times my mobile order has been ready when I walk in, even though I place it at least 8-10 minutes before I get there because I know it won't be done. They seem fully staffed most days so I can't explain it. And if I order a breakfast sandwich, at least half the time it's incorrect. But I still keep going because it's on the way and the closest to my house."

"The food and coffee here is wonderful! The service, well that could be better. Seems like no one there wanted to take our order until I said something to one them. The Atmosphere, well I've been in cleaner rest rooms at a truck stop. The place was so dirty we thought of going somewhere else but the Grandkids wanted doughnuts and since we were traveling, we ordered."

"I went in to order the lady on the register was nice and held great conversation as I ordered. After waiting 15 min I noticed people who were behind me getting their food before me and being called by name. No one asked My name or called a number for me. My food was just sitting there getting cold. Meanwhile I go up and ask is that my food the lady says yes and walks off with no apology. I will not be returning for food anymore maybe not even for coffee even though the coffee is great."

"My latte is always perfect but it’s the fantastic customer service lately that has me leaving this review. I’m not sure who hired the gentleman that has served me the last two times but kiddos to you. I had almost quit coming due to a few rude female works in the past. Keep up the good work Opelika Dunkin. You rock!"