Starbucks

"I come here fairly often and haven’t been disappointed yet. I ordered two drinks on a mobile order today and i would like to say that I am in love with whoever made my strawberry acai today and I want to give you a big fat smooch it was amazing"

"Waiting 30 minutes for an espresso with a pump of half and half is not cool. There’s a bunch of other orders on the counter of people that is not there or were tired of waiting. Skip this location!!"

"Even when I order ahead and choose the counter, my order is never ready and the front door is always locked even when they’re open. Multiple times this has happened. I understand being a little behind but 30 minutes on a coffee? Come on now"

"I’ve always seen this Starbucks when I’ve stopped by my hair salon. It looks absolutely beautiful from the outside! Tonight I decided when I dropped my cousin off at the hair salon, I would go to Starbucks to do a few emails and grab my favorite, a chai tea latte. I had a plan to go inside, get a drink, and send four important emails that required my focus. And I was going to leave well before they close at 8 PM. Unfortunately when I arrived around 7 o’clock, the door was locked. When I pulled the door for a second time to make sure it was actually locked, the employee, standing at the counter, looked up and then went back to what they were doing. Before making my way to the drive-through, I wanted to take a photo of the store for this post. You’ll see in my photo that another couple got out of their car and was also in the process of turning back around and walking away because the doors were still locked. When I got to the drive-through, the person that helped me was very nice. However, once I tasted my chai tea latte, it was not very good. It makes me wonder if they rushed to make it and missed one of the necessary ingredients. I go to Starbucks pretty often, so I know exactly how it’s supposed to taste. This wasn’t it! Maybe I’ll try again the next time I’m over here and it’s during the day and more than an hour before closing. However, I’m a little disappointed that I was unable to take care of everything I needed to while I waited for my cousin."

"Location: This location is very convenient and bustling, which I appreciate. The presence of two levels and ample natural light adds to its appeal, although seating can be limited during peak hours. Safety/Security: Despite the high foot traffic, this location generally feels safe. Customer Service: The level of customer service can vary depending on the staff. Some employees make an effort to greet customers, while others may not be as attentive. Cleanliness/Building Maintenance: This location could improve in terms of cleanliness, earning a 1 out of 10. The bathrooms are often unclean, with one out of two frequently out of order. Additionally, there are noticeable issues like missing tiles on the prep bar. Food/Beverages: While I'm cautious about the showcased sweets, the coffee is satisfactory when served hot. Timeliness: As I typically order coffee, I haven't experienced any notable issues with wait times. I was puzzled by a recent short closure within the last 60 days. The posted sign suggested it was closed for an upgrade, but I was disappointed to find no significant changes, aside from electronic keypads added to restroom doors. To my delight, this location has recently added more seating. My reason for writing this review today is my enthusiasm was dampened by the fact that both restrooms were out of service. This is particularly inconvenient, while one is engaged in work-related activities, considering the café's beverage offerings. Well, I guess I will challenge myself to see how long I can hold my pee."