Capital One Café 3393 Peachtree Road Northeast, Atlanta, GA 30326

"Red haired cashier was on her phone and didn’t notice me. When she finally did she took my order with an attitude. She also made my drink and didn’t put the flavoring in there. I asked for it and she told me “you didn’t say that” which wasn’t true. Told me I would have to pay the difference (which was okay) and made an underhand comment. I’m not sure if she was in a bad mood all day or if she was on drugs (she smelled like she was) but I did NOT like this service and it was extremely unprofessional."

"I don’t usually come to this location, however I decided to stop by. I was greeted by Whitteny. She suggested a drink to me that I wasn’t sure about but I decided to try it anyway. It surprisingly was delicious. She and I had a quick chat about the drink and during that conversation I felt like more than just a guest. I told her I would return just for her superior service."

"I have been to the lenox mall location before and it was a great experience. However, when I visited the store on 1/7/24 around 3:00pm, this was the worst experience I have ever had at this location. The lady at the register was beyond rude and had a dismissive disposition as I approached the register and took a few seconds to decide on what I wanted to order. I disregarded it and waited for my beverage. After I picked up my beverage, my friend went to the register to inform the cashier that he did not receive the 50% discount for being a Capital One member and she told him "You should have told me that and I would have rung it up" with an unprofessional tone. Prior to that we observed her signal a customer with a head motion that their beverage will be at the end. Overall, this was the WORST experience, and she should not be at the register assisting customers with that attitude. This needs to be addressed with your employees because the customer experience is super important, and I never leave reviews but felt that this was something that needs to be shared with the leadership team."

"I went in to this cafe wondering if it’d be open due to recent reviews claiming it was closed “until further notice”. It IS open. Staff was friendly to me. The prices didn’t seem expensive to me. They are probably as your regular specialty coffee or Starbucks place. And they get even more accessible if you have your Capital One card. Kevin, a Capital One ambassador assisted me. He is as awesome as other reviewers suggest. Definitely will be back."