McDonald's

"Warm and caring staff. But customers not using the self service kiosks or using the McDonald's App to order. I use the McDonald's App all the time for the rewards and deals which can't be beat. Next time you're at your local McDonald's use the McDonald's App. It's a lot faster, with faster service. You can also order ahead on the app. Had some interior changes. The removal of some seating."

"I was there at the McDonald's at 3424 Greenbrier dear road An employee that worked at McDonald's came from the inside from using the bathroom stall was inside the use the bathroom flush the toilet and came out the stall did not wash your hands went behind the counter she was off the clock and admitted that yes she used the bathroom and did not wash her hands but she was trying justify that she was not touching nobody food I brought this issue to the supervisor and he said to me ma'am I can't make her wash her hands she need to be fired and he does too. She shouldn't have not been behind the counter if she was off the clock. That's very nasty and disgusting For a co-worker or anyone else to come out the bathroom and not wash their hands and for the supervisor to not do anything I don't advise anybody to eat there..."

"NOT OPEN 24 HOURS Went at 11:50 pm and the drive thru and building were closed. Hours on door clearly marked drive thru open 24 hours but it was blocked off and the doors were locked. No one was inside but lights were on."

"I have been going to this McDonald’s my whole life and used to love coming here for the family atmosphere and playground. This last trip was the worst experience I’ve had at a McDonalds. I will not be bringing my family back here anymore. Took my children to eat dinner and play on the playground but was harassed by a wannabe McDonalds Police. Bigger guy wearing a yellow safety vest followed me and my children around and kept getting onto them. He would not leave of us alone. Asked my children to not make messes, not to press a help button, not to run in the playground, to take their shoes off, mess with the kiosk, play on chairs, etc. He would not leave of us alone. He would come to our table and stand there. He kept hovering over us and trying to clean up under and around our table while eating. He picked up a French fry under our table while eating. We went to the bathroom and came back out and he was standing over our food and had to tell him we weren’t done with it. I’ve never had a worker act like this. It was very strange. When we went to the playground, he kept standing by us while seated. He asked me if there was something wrong. I said no and asked if I could help him because he kept standing over our table awkwardly and following us. He took it offensively and walked away and told his friend or off duty coworker that “he better not say anything back or he’ll get in trouble.” Him and his friend were sitting in the playground afterwards making the playground an unpleasant experience. The food was awful as well. The chicken nuggets were burnt. The French fries were VERY cold. I brought the fries back while eating and asked for a replacement. They said sure and took the old cold fries. I went back to my table and waited 5 minutes and never got the replacement. I had to go up to the counter 2 more times to get the replacement with no apology. The sweet tea was unsweetened in the lobby. I brought my cups to the front and told them it was unsweet. They took my cups and gave me more unsweet tea from behind the counter. I said thank you and the employee just looked at me rudely and said nothing back. We ended up just getting coke since it was plain to see that they were not going to fix it. On the way out with my children, 2 of the employees were laughing and cutting up by the one of two only entrance doors, which is fine, but was heard saying a curse word in front my children as leaving. This is not a family friendly place like it used to be. The guy harassing me and my children felt like we were not welcome. The food and drinks were not good and were cold. The employees hang around and curse. They will not fix your issues."

"old nasty cofee, asked for extra creamer its taste 20 years old and it sucks . they need to learn how to make cofee , never worked fast food but i could do it better than them"