ESPRES Nails & Spa

"Worst experience I ever had. My husband and I were walk ins on a Sunday and our nail tech told us we should've had an appointment and she likes to leave early on the weekends. We got there at 3 and online it says they close at 6. A male worker, I'm assuming a manager, kept talking to my combat veteran husband about his time in the war. The worker asked my husband if he killed people and if he still has nightmares. How inappropriate. The place was a mess. Our pedicure bowls didn't have a lining in them. I hope I don't get a foot fungus from the place. There were nail clippings all over the floor. It was gross. The pedicure cost $35 and I didn't get hot towels, lotion or a massage. It was a total rip off. My pedicure took maybe 20 minutes. Don't recommend!"

"It’s been a long time since I’ve been to this salon, and today I was reminded why. I was a walk in so I fully expected to wait. The owner, Frank let me know they could get me in if I was ok waiting just a little bit. I acknowledged and agreed as I was already prepared to wait. Each time he came by he would say just a few more minutes, or just a little bit more. Meanwhile he sat 2 other walk ins and started prepping them for their service even though I was still waiting… Told me to pick out my color which I did. When he asked me what color and I told him, 508, he says why you pick that one, no 500s I told you pick here. Took the colors and gave me a different one which has nothing like what I wanted on it. Why are the colors out if you don’t have them! Half hour later, after I was already there an hour, he comes over leans to me and says the girl do your nails finishing pedicure, just 10-15 more minutes. I got up and walked out. I’ve already been waiting an hour I wasn’t waiting longer. I went to my car, searched for another place and ended up at Spa 7. They were able to get me in right away! They had the color I wanted originally and they were wonderful! Welcoming and pleasant start to finish! Save yourself the time and headache don’t go here. Find somewhere else. This owner does not care about his clients, just his money. How he is still in business is beyond me. And dear Frank, you can save yourself the time and energy in commenting back trying to make this my fault like you have done to others who give you a negative review. I really don’t care what you have to come up with as an excuse. I won’t be returning and I will make sure to share my experience and opinion of your shop with anyone who asks or mentions the name."

"Horrible Service! The lady rushed my pedicure, still somehow managed to have the gel peel off my big toe when I came home. Also, I explained in detail how I wanted my nails done. I asked for a simple French tip & she kept messing it up & when I explained I didn't like it she got upset & wouldn't fix it. Never have I ever experienced this level of terrible service. To make matters worse she had the audacity to add her own gratuity. I would give them zero stars, but I had to pick one."

"overcharged. website said 32 dollars plus for full acrylic set. i figured it would be around 40. they charged me almost 70 dollars for these. when i asked why so much i got no direct answer as to why. maybe they overcharged me because i'm under 18 i don't know. also the lady i had was rushing so much. and i had to sit there for almost 40 minutes waiting for her to be ready way past my appointment time. the guy at the front was also rude."

"I am so impressed with this nail salon . I just moved to Strongsville and figured I would try this place out. Booking an appointment was so easy via text , i loved that I didn’t have to make a phone call.The salon is beautiful and Kayla did an amazing job on my nails , she really went above and beyond. Overall it was a great experience and I can’t wait to come back ."