Ear, Nose & Throat Institute
1100 Northside Forsyth Drive, Cumming, GA 30041
Hours open
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
The Ear, Nose & Throat Institute in Cumming, Georgia, is a premier healthcare facility specializing in the treatment of conditions related to the ear, nose, and throat. Our team of experienced doctors and healthcare professionals provide comprehensive care for patients of all ages, offering a range of services including diagnosis, treatment, and surgical procedures. Located at 1100 Northside Forsyth Drive, our state-of-the-art facility is equipped with the latest technology to ensure the highest quality of care. Whether you are seeking treatment for hearing loss, sinus issues, or throat problems, the Ear, Nose & Throat Institute is dedicated to providing personalized and compassionate care to help you achieve optimal health and well-being.
Reviews
"Dr. Alvarez figured out in two minutes. What a doctors visit a sonogram and a CAT scan with contrast couldn’t figure out. Staff was amazing."
"They want you to use the portal to schedule an appointment. It's a joke, Nothing was available even 6 months out."
"ENT institute only gets two stars from me because they use to have amazing nurses and Dr. Alvarez use to have a spectacular practice. They have had mass turnover in nurses and have gone down hill dramatically since covid. I do not reccomend ENT institute seeing as they have been billing me for services I have not recieved for over a year now. My insurance would no longer cover me to give myself allergy injections so I called their practice asked them not to mix my next vials and to scedule me an appointment with Dr. Alvarez to talk through my options. I am being billed for the vials being mixed, and for the injections I did not recieve. This has been going on for a year and they refuse to back down. ENT institute is very unorganized and is not at all what it ince was. It is very disappointing."
"Dr. Alvarez is great but all positives end with him. The practice itself is non responsive and appears to go to great lengths to charge as much as they possibly can while taking advantage of the patient. After a discussion with my insurance provider, it appears the practice avoided submitting a simple Prior Authorization for allergy shots. While I’m not completely certain of their intentions, this did require me to have to make multiple visits each week that resulted in a large unexpected invoice. I paid the invoice and requested my records be transferred to another practice. I received no response so asked the other practice to make this request on my behalf. It has now been 2 weeks and neither of us have received a response. This is nothing short of unprofessional behavior. I strongly recommend looking elsewhere for ENT needs."
"I can’t say enough good things about my experience with this practice. I have had a great deal of trouble with my sinuses over the last few months. I was able to call and get a same day appointment. The doctor was extremely thorough and patiently addressed all of my questions and concerns. I feel confident that he is going to figure out what is going on with my sinuses and finally get me some long term relief!"
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