Dollar Tree

"Honestly, I don't know why l go to this location. Shelves are never stocked, only one person on a register, lines are 10 - 20 customers waiting on a line that extends 3/4 of the length of the store. If there is anyone else working l never see anyone. My last trip was Sunday 21st. I got tired of waiting on the line and left without the items l needed. Go there yourself as a customer and experience the frustration first hand."

"Roberta and Christina are absolute gems. They have the most rockstar customer service. I went to the store on an extremely busy night to get balloons for my son's bday, and when I got to the counter I told her that I would just pick whatever they had that I saw that they were busy, she said "absolutely not! you are a paying customer, you are my customer, we will blow up all the balloons you would like" - she went above and beyond to make me feel so comfortable even though I felt terrible (especially for the people in line). Roberta, you have a true gift for people and I appreciate you so much, it may have been a small gesture to you but it was incredibly big to me, a tire mom trying to survive through the holidays and the birthdays surrounding it! I called for my daughter's birthday on another time, and christina picked up the phone, I told her I was very interested in certain balloons and last time they were out of stock, she went out of her way to go count them and ensure they were in inventory before I came. Those two employees are one of a kind, you do not find customer service like that too often anymore. Thank you both from the bottom of my heart!"

"This is by far the worse dollar tree I have ever been to! The store should be closed. The line was literally down the entire aisle from the front of the store to the back. Where are the employees!!!? Shut the store down if yal are lacking employees! The shelves are barely stocked anyway!"

"Please do not visit this store. I did not receive a receipt with my purchase on 5/26 and when I went the next day to do a return I was rudely told it was not possible, only an exchange. I politely insisted because I was not given a receipt and so John, the store clerk, said ok and went to the back of the store to call the store manager. When he came back he told me the manager was on the way to assist me. After waiting for a while I just decided to exchange and I asked if I could leave the items I wanted to return tied-up with John in a bag. He said ok no problem. While I was wandering the store I was stopped by John and a police officer, who said they received a call that I refused to leave the store. This is totally untrue and disheartening. I was never asked to leave nor was I being disrespectful or even raising my voice. I simply explained to John that I didn’t receive a receipt. The police officer tried to help to mitigate the conversation at that point in which John admitted he did not ask me to leave and I did in fact leave the items with him. I was so disappointed and frankly shaken, but left and the officer acknowledged that I had not done anything wrong since John admitted I was not asked to leave and my items were left at the front WITH him. After exiting I asked the police office if he could ask for the manager, who is Mike and he was called by John. Mike is unbelievably rude. He yelled that I should leave the store, didn’t want to speak or try to understand that I was actually out of the store with the police officer and I was expecting to have an intelligent conversation with someone that could help. I was told to just look up the corporate office number online if I wanted to file a complaint about my mistreatment. Will do Mike and shame on you and John for lying and wasting the time of everyone involved. Disappointing and disgusting. Save your dollars + 0.25 and go somewhere else. The location on Terrill Mill is less chaotic, more polite organized and friendly."