Kroger

"The best Kroger option in Alpharetta. And they just added a bunch more self checkouts. I never really have any issues here."

"Shay was very courteous and helpful. The item that I was looking for was out of stock. She went to the back area to see if there was any more of this item. There was no more, so she issued me a raincheck. Also had a pickup at the Pharmacy and Andrew treated me well. He even reminded me to use my Kroger card. This shopping day was an excellent experience. Sincerely, John"

"Just injured my eye socket on this black, wire basket when reaching for something on a lower shelf. It should not be mid-aisle, diagonal! I asked for manager and got rolled eyes. Asked for district manager info and was denied by two “leaders” Tate, then Inessa. In fact the latter moved the rolling wire basked back to location where I hit it after it was moved out of the way. Stay away from this Kroger! If you ask for district manager info you should be given it politely. I’ll have a black eye from this just in time to leave in my honeymoon tomorrow!"

"Be aware of using their pickup service here at this location. Horrible experience! Order supposed to be ready by 11 am and they said it would take until 1 pm. After I drove all the way there no phone call and I even hit on my way on the app! Store manager needs to care more."

"Today, I had an excellent Guest Care experience with Guest Care Associate April who followed Kroger's Return Policy specifically as it stated and did NOT create their OWN store rules like the majority of Kroger Stores Management do that I've recently learned are NOT honoring and are doing their OWN thing which makes a simple and clearly stated policy confusing for many customers. April did such an excellent job that I sent an email to CEO Rodney McMullen giving her and the Store Manager, Matt Kudos and hopefully they will keep them on the team as a face for the Kroger Family brand and/or promote them both as they followed Kroger's policies and procedures and take heed to Federal Trade Commission and Georgia's Attorney General's Office and Consumer Protection Division laws that will keep Kroger out of any big financially impacting civil suits, liabilities, investigations, and potential prosecution. If Kroger's current return policy is NOT working for majority of the stores, then why NOT just change the policy as they see fit for ALL stores and let the public know what they can and/or cannot do as far as returns and refunds go. Over 160+ stores with each store doing their OWN thing is NOT going to work for customers and the community. And for Matt and April, keep up the great work and job well done."