Lilly Pulitzer 6150 Avalon Boulevard, Alpharetta, GA 30009

"I will not shop in this store again. The staff is rude almost to the point of threatening. I like the clothes, but will not go back to this store again."

"Worst lilly pulitzer location ever! The staff is extremely rude. Unpleasant experience. Phipps location is much better!!"

"I’ve been a loyal customer for years but my past few orders have either been incomplete or the wrong item. I had to go out of my way to return an item I didn’t order or they would have charged me. Today, my non-returnable order was not only missing an item, the dress I received wreaked of perfume and I can’t wear it. Their quality has also diminished for the price you pay."

"The rudest staff and worst customer service! I love Lilly Pulitzer and most of my wardrobe is Lilly. I have been to this location 3 times (including the opening weekend) and every time the staff is rude, ignores you and never even smiles. You will not get that sweet southern charm from this location."

"Their return policy sucks. Online costumer service is awful. If you try to return an online purchase, don’t expect that your item will be processed in a week or two. Now, items returned will be processed within 20-30 days. Online costumer service, calling them will have you put on hold for a long time. I got hung up 3 times attempting to talk to a person. Sad, their online costumer service has gone downhill. They also provide an AI on chat, and that too is useless. Don’t bother. However, the costumer service at the stand in stores are very accommodating and helpful."