Burlington

"Because you are telling me that I didn’t pay my bill and I did and you guys refuse to help with this issue . And I ask you to research this and stop interest while in dispute and you did not ! Now it’s 300.00 and I will not pay another dime until this is handled properly. This is a sad cometary on how you treat your customers. But you would let illegals have it for free . No thank you! Straighten it out because I’m not paying it ever and I love Burlington but you do people so wrong when you want discuss this and if you would have American speaking people that work for you then maybe just maybe you won’t be stuck with the Bill. I will be sure to spread the news about how you rich people operates"

"Great selection of items that I was looking for. Much Better than the Douglasville store"

"I love Burlington stores. I wish this location was a little bigger, so that would be enough room to spread the items out a bit more. It's a little too cluttered for my liking, but they Carty nice inventory at very reasonable prices."

"I truly love the store in Hiram. Great prices...very clean...and the bathroom was so nice and clean. Thank you. The check out lady I had didn't seem to even want to look at my face, but I made her. I talked and smile and joked some and soon had her doing the same. Ok Now for the reason I'm writing. I'm 72 and had many heavy bags to get home. I put them back into my buggy and started walking out. I wasn't aware you werent suppose to take the buggy past the door. This crazy thing started happening and my buggy locked and it wouldn't roll across this crazy matt thing. After trying for a while to get the thing to roll I heard someone yell at me ...You can't take it outside!! No one walked over to help. I couldn't get it out of the doorway so I had to pick up all my bags the best I could and leave. It would be nice if the check out would remind folks of this as they are ending their checkout."

"Customer service was extremely poor today. As I stood in line with several people today( 1pm). We listened to a frustrated cashier (#2), and a customer, bicker back and forth over a price. I am in there often enough to know the cashier is new, and unfortunately, she did not handle the situation properly. Although she may have been frustrated, her lack of professionalism was inappropriate. The customer was frustrated as well, but the cashier needs to be retrained on customer service etiquette. The frustration on the part of both parties, filtered over to the next cashier (#1), which distracted her from taking care of the customer in front of her. Which in turn made the slow moving process even slower. I have been a Burlington customer for MANY,MANY years, and shop at several locations, and it is one of my favorite places to shop. I know there is always room for improvement, and often times, in the height of frustration it is hard to be objective, and this is why I decided to comment, hopefully to help the process improve. BTW cashier #2, was very pleasant on previous ocassions."