CVS

"Rude customer service over the phone. Called about insurance & not even 4 minutes into the conversation was told to call back if I didn’t have my information immediately on hand. (I wasn’t sure if they already had my information or not.) Was also hung up on. Horrible attitude, didn’t seem to want to help at all. If you hate the job so much, work elsewhere is all I can say. If my insurance covered medicine anywhere else close by, I wouldn’t go here. Customer service is terrible. 0 stars if it was optional."

"Came directly from the hospital after getting surgery to pick up my medication. I was told that it would take 2 hours to fill my rx. My rx was only 5 pills! When I pushed back on the time, the pharmacy tech gave me tons of attitude. I just came from getting cut open and couldn’t wait hours for my medication. I used to be a pharmacy tech at CVS in another state. It used to be a policy to fill rx for customers that were waiting ahead of rxs that were automatically generated for refills. When did this change??? Customer service at this location is extremely lacking and they are very disorganized."

"Got a text that my medication that prepackaged was ready. Get there and I had to wait 50 more mins. If I didn't need the medication, I would be at Shannon pharmacy!"

"They were not busy but pharmacist told it will take 30 minutes to get the prescription medicine which was just one eye drop. They were not busy so it took more then 1 hour for 2 pharmacists to give 1 eye drop . Well after 30 minutes I walked in the store and took some pics . Store and location is good but staff I don’t know why not quick with service. Due to staff I am giving 1 star otherwise it’s good store for self checkout."

"Told me my prescription would be ready in a couple hours on Thursday, ok fine, came back and they only gave me one of my two medications. They told me the other would be ready tomorrow. Came back the next day and they told me it would be ready in a couple of hours again. Decided to give them a full day to figure it out and came back the next day. This time they told me they were out of it and that it was being shipped. I need this medication daily and by this point I was out. I explained the situation and asked if there was any I could have until they get the medication delivered, they agreed and told me to wait at the drop off window to pick it up. After waiting for a while someone told me that they actually don’t have any of the medication in stock and that it actually isn’t being shipped. Since they had lied and told me they had it/it was going to be ready soon for so long I ran out of my medication and have to go to try and find it elsewhere. TLDR: was lied to that my medication was in stock and would be ready, then lied to and said it was actually shipping and finally told that it isn’t being shipped and never will be."