CVS

"Find another pharmacy if you have the option. This CVS is always busy and can sometimes take forever to fill prescriptions. They don't notify you if there is a problem until you arrive at the store trying to pick up your prescription. The staff has always been friendly and helpful, but I think they have way too much business for such a small staff."

"Malek, the sales person who rung up my receipt, had customer service skills issues. Among other questions, he asked me, and I quote, "What's So Funny?" I asked him his parents ages, which led me to believe that I was old enough to be his Grandmother. Who's training him?"

"I had been released from the hospital and my regular pharmacy was closed for weekend and would not open until Monday. The hospital called my prescription into pharmacy that did not take my insurance... Even though we called and ask if they took CHP. Dr. Gardner at CVS in Quincy help me get everything straightened out. She had to call the other pharmacy and requested them to transfer the prescriptions to her pharmacy. Then she had to figure out what insurance I had because my CHP card did not have an identification number on it because it was through a third party .I had no idea she researched it figured it all out. I was able to get my medicine that I was supposed to start the night before because of her due diligence. I appreciated it all greatly and would recommed this Pharmacy highly."

"Every time I get my prescriptions refilled it takes hours and hours and hours when I call them they tell me they'll be ready at a certain time which today was 3 hours ago and none of them are ready yet. One of the staff members in the pharmacy told me maybe another hour because she don't know how long it's going to take. If I tell you that I need my medicine you should try to work more quickly my need may be dire. And if you tell someone that their medicine should be ready at a certain time then you should work on getting that medicine ready at that time so they won't be looking stupid when they come to pick it up. IF NOTHING ELSE IS RIGHT IN THE STORE YOU SHOULD AT LEAST MAKE SURE THAT YOUR CUSTOMER SERVICE IS!!!"

"I asked them to transfer my blood pressure medicine after we moved down here. They forgot and then the next day I tried again. We had to wait at the window of the drive thru for 10 minutes for someone to just acknowledge us and then they didn’t have it ready. My wife also asked for her medicine to be filled and five hours later it still wasn’t filled. My five year old son was prescribed medicine and they said it would take two days to get it. It is the worst pharmacy I’ve ever been to!"