Platinum Beauty Bar & Spa

"I visited recently and had a really nice experience! The spa gives maximum relaxation vibes with staff that are extremely pleasant, catering and kind. I went with the Vichy Shower and Hydra facial spa package which gave me the opportunity to take advantage of the wellness center as well. The steam sauna, oxygen bar, and jacuzzi amenities. My only advice would be for the Vichy Shower room to be warmed somehow, as it was extremely cold!! Which took away from the experience ( especially for the cost) And maybe give instructions on how to properly carry out the service. I believe it was the masseuse’s first time, although she was very kind! Corina did a great job with the facial, She was very knowledgeable. I enjoyed my 1st visit and would book again!"

"I had one of the best experiences I have ever had at a spa at this establishment! I can’t wait to book another day full of pampering and relaxation. Let’s take it back to first impressions- it started off rough, but won me over once I actually arrived. I won a spa package at work and asked for a gift card to this establishment. The gift card was purchased by someone within my company and placed in my name. The amount of the gift card was for $500. I called and scheduled the Bronze package for my mom and i. . It includes the wellness package (Complimentary robe/shoes during your stay, Steam Sauna, Indoor, Zen Area, Oxygen Bar, Outdoor Zen Area, Jacuzzi Room, Loveseat Deck, Koi Pond Access and Complimentary Wine or Champagne), a 60 minute Swedish massage, 45 minute manicure, 60 minute pedicure and a meal). I was told that they would need to charge me $240 for a down payment. I asked her if she could charge that amount to the $500 gift card that was on file. We went back and forth for about 10 minutes. She eventually advised she would speak with the owner about handling the down payment with the gift card and call me back. I did receive a call and confirmed the gift card was fine. I was told that I needed to call prior to our appointment to let them know which meal we wanted. When I attempted to call in for the meal I was placed on hold for 15 minutes. I finally spoke with Alex who ended up disconnecting the call prior to me advising the reason for my call. When I called back she did apologize and stated that they were understaffed. These phone interactions happened about a month prior to my actual appointment. Fast forward to the actual day I received services. My mom and I headed over to the spa arriving a few minutes prior to our scheduled 10:30am appointment. When we walked in we approached the front desk and advised we had an appointment. The young lady checked us in and then walked us to the spa area locker room. The locker room is small considering that it must be shared with all guests. Luckily everyone was friendly and the small space worked for us. My mom and I did have issue with the lockers we were assigned. They were not actually locking. The staff assisted us. She ended up fixing them! I guess she knows the tricks to get them to work. We started our day with the wellness package, specifically the oxygen bar. We were given robes and slippers. We had a few options for flavors for the oxygen and were also offered tea. This was a great start to our day. Following the oxygen we spent some time in the jacuzzi. We failed to bring swimsuits, but they had us covered! They have paper bikinis for you to use if you forget your swimwear! This was a huge win for us because we would not have been able to enjoy several areas of the wellness package without them. Our first service was our massage. The massage room is in another location. We were escorted by a staff to the private area. My mom and I agreed it was the BEST massage we have ever had! A huge shout out to my therapist, La Veronica! She did an amazing job!! We had a little down time prior to our meal being ready. We spent some additional time in the outside area. The koi pond is beautiful. The outside area is relaxing and should not be missed. The mela- oh my gosh! I am going to just say perfection! I had the salmon and my mom had the lamb chops! Both meals were tasty, but I have to admit my mom’s lamb chops took first place! Everything was cooked to perfection! The ambiance of the dinning area also added to the experience. Our last stop was for our manicure and pedicure. This service is offered in the front area so we had to get dressed and walk back to the front. Mya was my nail tech. She was sweet and did a good job. We did not leave this place until like 6 or 7 pm. It was literally a day of pampering and relaxation. If you are looking to pamper yourself or want to gift someone else the gift of relaxation this is your spot! It is worth every penny and I plan to prioritize going again in 2024!!"

"This is honestly the BEST spa I’ve ever been to and I’ve been to many spas. The service was impeccable. The massage was the best I’ve had in years (and that’s saying a lot because I am a massage therapist). I felt so pampered. The facility is beautiful and clean. I enjoyed the day so so much. I cannot thank the staff enough or recommend this place more. Totally worth the drive from Carrollton."

"This spa was one of the best spas I’ve been to in a long time! The staff were so attentive and friendly! Ortese gave me the massage of my life, she focused on areas that would alleviate my migraines. She really catered to me specific needs! I walked out feeling like a new person. Sam did great on my mani and pedi as well. I enjoyed the complimentary robe, slippers, wine, and tea. The food was amazing you can choose from salmon, lamb chops and more! Overall 10/10 would recommend and I will be back very soon!"

"I can’t wait to come back here. Wow, what a truly relaxing experience! The staff is diverse and super friendly, they’ll come by frequently to check on you & make sure that you’re comfortable. I enjoyed a Swedish massage by Nick in the bungalow followed by the oxygen bar and a dip in the jacuzzi accompanied by a refreshing glass of white wine. Their outdoor space is very peaceful, I only wish I had been able to enjoy the lounge chairs but the recent thunderstorms soaked them."